REMOTE SYSTEMGUARD CONSOLE

ITEM: RS4000004401



**************> QUESTION level 1 --> level 2 SPECIALIST <**************         
Hi,                                                                             
These question is related to the ability to use a remote systemguard            
console with AIX on SMP systems.                                                
This feature is only available if mirroring is activated after pushing          
the system in maintenance level.                                                
All works well if somebody is connectedon the console                           
and receive the mirror or if the console is off .                               
 It is not possible to get this feature if the                                  
console is in the getty position :                                              
Message is : Warning mirrord : no log during mirroring                          
                                                                                
My questions are                                                                
1) Is it normal ? Is it a security feature ?                                    
2) Can we use the flag : BUMP console = disable                                
to change this behaviour ? and allow a remote console in every                  
situation ?                                                                     
What can be the consequences of this from the system management point           
of view ?Are there potential negative effects on other  features.               
                                                                                
Greetings                                                                       
D.LACAN                                                                         
**************> ANSWER   level 2 --> level 1 SPECIALIST <**************         
====> THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
PMR E0218,998,706 was created on 96/11/19 at 11:39:33.                          
**************> ANSWER   level 2 --> level 1 SPECIALIST <**************         
====> THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
====> ASGN: SGARDNER AT WTSCPOK  ================= DATE:961119                  
TIME:0817                                                                       
Received by Austin ITSC and assigned to AIXOPSYS.                              
                                                                                
Your question has been received and assigned to a specialist. Please            
wait for a reply. Thank you                                                     
**************> ANSWER   level 2 --> level 1 SPECIALIST <**************         
====> THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
====> RESP: AIXOPSYS AT WTSCPOK  ================= DATE:961119                  
TIME:1130                                                                       
YOUR ITEM IS BEING RESEARCHED                                                   
**************> ANSWER   level 2 --> level 1 SPECIALIST <**************         
====> THIS TEXT HAS BEEN ENTERED BY IBM IN USA                                  
====> RESP: AIXOPSYS AT WTSCPOK  ================= DATE:961119                  
TIME:1811                                                                       
Response:                                                                       
                                                                                
We can say that what you are experiencing is not normal. To change             
this behavior we would suggest for to check the following below to see          
if SystemGuard is properly configured. Basically the message is a               
warning message probably due to a setting that is not configured                
properly.                                                                       
                                                                                
Console mirroring and dial-in support are available during the System           
Guard Stand-By, Init and Run-Time phases.  When mirroring is active,            
the Service Console (S2 line) and the BUMP Console (S1 line) are                
logically identical.  If AIX is running, both are tty0 (tty1 is                 
disabled when mirroring starts).  The Remote Console connection must            
be established by dial-in when mirroring is active; the BUMP will not           
dial out.                                                                       
                                                                                
   To enable console mirroring during the Standby and Init phases, the          
following conditions must be met:                                              
   1) The Remote Authorization and Dial-Out Authorization flags must            
be enabled.  These flags can be set through the 'Set Flags' option in           
the Stand-By Menu, or in AIX by entering mpcfg -cf 1 1 as the root              
user.  The Remote Authorization flag can also be enabled with the               
'Enable Service Console' option in the Maintenance Menu.                        
                                                                                
   2) Remote Service Support must be enabled and the Service Contract           
Validity flag must be greater than or equal to 0.  These flags can be           
verified through AIX using the command mpcfg -dS as the root user.              
                                                                                
                                                                                
   3) The Service Line Speed must be set correctly.  This can be set            
through the 'Miscellaneous Parameters' option in the Maintenance Menu,          
or with the command mpcfg -dm 2 .  The baud rate chosen for          
the Service Line Speed should match the rates set in the AIX tty1              
definition, the Service Director 6000 forwarding host configuration,            
and in the AIX file /etc/uucp/Devices.                                          
                                                                                
   4) Phone numbers must be set correctly.  The phone numbers that              
must be set are the Service Center Dial-Out (1), System Dial-In and             
the System Operator Voice numbers.  The Service Center Dial-Out number          
is the same number that is used for Service Director (1-800-830-                
1041).  These can be set using the 'Set Parameters' and 'Phone                  
Numbers' options in the Maintenance Menu, or by using the command               
mpcfg -dp to display the indexes for the phone numbers and then mpcfg           
-cp   to set the values for the phone number fields.              
These commands must be issued by a root user.                                   
                                                                                
Enabling console mirroring for the Run-Time phase is more involved,             
since AIX is active. In addition to the above conditions, the                  
following additional conditions must be met:                                    
   5) The Software Error Logging Facility and Dump Service Aids                 
packages must be installed.                                                     
                                                                                
   6) tty0 and tty1 should be defined according to the tables below.            
                                                                                
   7) The Modem Parameters Filename option must be set to /usr/share/           
      modems/mir_modem.  This can be set through the 'Miscellaneous             
      Parameters' option in the Maintenance Menu, or in AIX by                  
      entering mpcfg -cm 1 /usr/share/modems/mir_modem as the root              
      user.                                                                     
                                                                                
   8) The /usr/share/modems/mir_modem must exist, and be formatted in           
      the manner shown below.                                                   
                                                                               
NOTE: /usr/share/modems/mir_modem CANNOT be used as the Service                 
      Director 6000 modem file                                                  
                                                                                
In order to start console mirroring, the System Key must be set to              
Service (Physical Key in Service, or Physical Key in Normal and                 
Electro- nic Key in Service).                                                   
                                                                                
You will see this message:                                                      
                                                                                
  mirrord: Wait connection                                                      
                                                                                
When remote support dials in, you will see this message:                        
   mirrord: Remote user connected, mirroring active                             
                                                                                
Mirroring will stop when the System Key is set to Normal. You will see         
this message:                                                                   
                                                                                
   mirrord: mirroring is stopped.                                               
                                                                                
Thank you for using AIX Technical Support.                                      
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                                
                                                                               


WWQA: ITEM: RS4000004401 ITEM: RS4000004401
Dated: 11/1996 Category: AIXHARDW
This HTML file was generated 99/06/24~12:43:04
Comments or suggestions? Contact us