ITEM: T6626L

Sysback Ver 3.2 failed on the network install



ENV: 
        AIX 3.2.5
        Sysback version 3.2.0.11
        model 990 Server
        model 220 client

Desc:
        Customer wants to know if he can boot a system over the
        network if it does not have a diskette drive on it.
        
Action:
       If the 220 is bootp enable then the answer is you can boot
       and install a system over the network at 3.2.5.  At 4.1
       you don't need to have a bootp enable system.  You can make
       IPLROM diskettes to do that.
        
  Here is how to Create and Boot a System from the Network
  ---------------------------------------------------------

  On the server do this
  ----------------------
  1.  smitty sysback
        Remote Backup Services
          Configure Remote Backup Services

  2.  smitty sysback
        Network Install Services
          Configure this Host as a Network Install Server
  
  3.  smitty sysback
        Network Install Services
          Define a Tape Drive or Virtual Device for Network Installation
             "Add your tape drive to this list"

  4.  smitty sysback
        Network Install Services
          Configure/Update a Network Boot Image
             "Choose the ethernet or token ring"

  5.  smitty sysback
        Network Install Services
         Add or Change a Network Boot Client

  Network Adapter                                    [/dev/tok0] 
  Client HOSTNAME                                    []
  Client Network ADAPTER ADDRESS                     []

  You have to know the HARDWARE ADDRESS OF THE NETWORK ADAPTER (12 digit
  number) not
  the Network IP Address

Client system
-------------
If the system is bootp enable do this:
1.  boot in secure mode
2.  When it hungs on led 200; turn key to service mode and hit the
    reset button only once
3.  You should get a network boot menu, fill it in with the correct
    ip address for both the client and the server systems

4.  and start the boot
  

Response:

Booted client this way:

1.  rebooted in secure mode
2.  When it hits 200 turn to service mode and hit the reset
    button once
3.  hung on led 262

262     Attempting Network IPL, menus, no console keyboard detected

4.  Press Enter on the tty
5.  choose the correct lang "1"
6.  choose the correct boot device
7.  and start the boot again

The bootp worked correctly, but the tftp part is failing.  It is
only sending over 6 packets then failing.

Response:

Action: Customer seemed to be having problems with TFTP.  I had
        the customer go to his /etc/inetd.conf file and checked
        to make sure that the tftp line was uncommented and
        it was.  I then had the customer save the file and do   
        an inetimp and then a refresh -s inetd.

        I then had the customer go into SMIT and check the nobody
        account.  It had expired so I had the customer change
        the experation date to be 0 and saved the change.  I then
        had the customer tftp the motd and it worked just fine.
                Lee then had the customer try to tftp the image they
        had been working on and it timed out.  I could not understand
        why, the client sends out a request the server then
        receives it the client then sent out 3 more requests, but
        the server only responded to the first one.

        We then had the customer try to tftp from the client to
        the server (while the client was in normal mode, before 
        the client was in service mode) and we were successful
        in tftping the image from one machine to the other, only
        when we try to boot the machine over the network via twisted
        pair do we have a problem.  I am not sure why.

Next Action:
        Informed customer that we would do some research and get
        back to him on this.

Response:

Action: Called customer and asked him to fax in a copy of his
        /etc/bootptab file.  He did this while we were on the phone.
                I then had the customer check the permissions of
        the /tftpboot and they were 775 which is correct.  I then
        made sure the linked file permissions were correct and
        they were.  All permissions on the files were
        correct.

        I then got the fax and looked at the /etc/bootptab file
        and it all seemed correct.

        I then asked the customer what the ip address of the
        the server and client are:

        client (220)    151.145.8.130
        server (990)    151.145.9.70

        I noticed that they are on two different subnets so
        I asked the customer if we are going through any type of 
        gateway.  He said they are and the gateway ip is
        151.145.8.200.

        So I had the customer add to his /etc/bootptab file the 
        following:  gw=151.145.8.200:
        We did this, and I then had the customer go ahead and 
        put bootp in debug mode.

        I had the customer do the following in order to start
        bootp in debug mode:

        ps -eaf | grep bootpd
                kill any process of bootpd that is running using the 
                        -9.

        vi /etc/inetd.conf
                comment out the bootps line
                save the file and then do

        inetimp
        refresh -s inetd
                bootpd -d -d -d -d -s & (starts bootp in debug)
                Started the 220 to try and boot and got back the following
        information about the bootp debug.

        ciaddr  151.145.8.130
        siaddr  151.145.9.73
        giaddr  151.145.8.200

        I then asked the customer how many interfaces he has in the 
        990.  He has two ethernet adapters.  One has the ip
        address of 151.145.9.73 and the other is 151.145.9.70.

        Customer would like to have the bootp received on the 
        151.145.9.70.  So in the /etc/bootptab file I had the customer
        add the following flag of sa=151.145.9.70:

        When he added this flag we started up the bootp in debug
        mode again and then tried to boot the 220 and it worked just
        fine.  Customer was very happy.  I then had the 
        customer do a ps -eaf | grep bootpd and kill the bootpd
        process.  Then I had the customer vi the /etc/inetd.conf
        and uncomment the bootps line.  Save the file and then
        do an inetimp and refresh -s inetd.  

        Customer is going to let the machine boot and then try
        it again to make sure that this works.

        He will call in if he has any more questions or problems.


Support Line: Sysback Ver 3.2 failed on the network install ITEM: T6626L
Dated: April 1995 Category: N/A
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