ITEM: Q2154L

Problem: Workbench/netls

Question:

Have workbench demo-expire/did an installed-got differenet
answer from various people/ Recently did an upgrade from
980 to 990: the NLS won't runn/there are different ip address
and cpu id.

Response:

ENV:
        RISC 990, NetLS

DESCRIPTION:
        Netls was not running, the netlsd daemon was terminating as soon
as it was brought up.

ACTION:
        Stopped all of the daemons:
        stopsrc -s llbd
        stopsrc -s glbd
        stopsrc -s netlsd

        Renamed /etc/ncs glb.e and glb.p files

        Ran /usr/lib/netls/conf/netls_config
        Ran /usr/lib/netls/conf/netls_first_time

        startsrc -s llbd
        startsrc -s glbd
        startsrc -s netlsd

The ls_admin window came up successfully, however the customer's server
does not appear to be on the server list.  Ran ls_find and ls_tv in an
attempt to get netls to recognize the server, but this did not work.

NEXT:
        Customer had an appointment, and needed to pick up the problem
at a later time.  Researching in the meantime...


Response:

Tried reconfiguring the server as an alternate cell.  Created a new cell,
Alternate Cell 1.  This seemed to create successfully, but now the netlsd
daemon is not staying up when it is run.  In a way, this is a digression
from what was running before.

NEXT:   
        Obtaining assistance from S.M.E.

Response:

The customer wanted to note two big changes since netls last ran.  The
IP address of the machine has changed, and the machine has been upgraded
from a 980 to a 990.


Response:

Response:

D:  I had Jerry shutdown the daemons and remove the glb.e and glb.p
files from /etc/ncs, _and_ the lic_db, cur_db, and lic_db.bak files
from /usr/lib/netls/conf.  We then stepped through the netls_config
process, built a new alternate-named cell, and ran  the new
netls_first_time script.  The daemons came up fine, and the licenses
went into NetLS without a problem.

A:  Closing as resolved.



Support Line: Problem: Workbench/netls ITEM: Q2154L

Dated: December 1994 Category: N/A

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