ITEM: HT4591L

LIBRARY: sbread: media surface error

+-------+
|Problem|
+-------+
Customer boots from Sysback tape, attempts restore, but part way through
 the error below is issued:
        "sbread: media surface error"
        "restbyname: no writer on input pipe.  Exiting."
Customer can duplicate this failure on three or more tapes.
+-----------+
|Action Plan|
+-----------+
I).     Dirty Drive
        A.      Have customer clean drive.
        B.      If this works, then drive was dirty.
II).    If not, have customer load this tape into a different drive.
        Other drive can be local or on another machine if configured as
        a sysback server.
If this works, then the originating tape drive may have misaligned heads.

If not, the tape may be bad.  Try another set of tapes.

+-------------------+
|Related Information|
+-------------------+
Sysback boot options:
        local tape
        network image on remote host's disk
Maintenance Mode Restore Options:
        local tape
        disk image(s) on remote disk
        tape image(s) on remote disk
Caveats:
        It is not required to restore your system from the same
         media type used to boot
        Boot media must be of the same aix and sysback versions as will
         be restored from backup.
        Network type for maintenance mode restore must be fddi, ethernet
         or token ring.

Response:

Closing with Customer Approval



Support Line: LIBRARY: sbread: media surface error ITEM: HT4591L

Dated: October 1998 Category: N/A

This HTML file was generated 99/06/24~13:30:13

Comments or suggestions?
Contact us