ITEM: FV3039L

1820-037 error when trying to change print queues in smitty

 ENV: AIX 4.2.1
      Model 520H

 PROBLEM: The customer is trying to change the characterics of a print
queue he is seeing the following error:

     1820-037, An internal error or system error has occurred.
               See the log file for further information

*ACTION TAKEN: Looked up the error 1820-037 it relates to several
things.

 úWhile using the System Management Interface Tool (SMIT), the system
 ran out of paging space.
 úThe size of a user's DATA segment was set too low when the new user
was created. While running an application from SMIT, the DATA segment
was exceeded.
 úYou attempted to load too many optional software products or updates
at once. None of this seemed to apply so after wasting a lot of time

I vi'ed the smit.log vi the smit.log and find this IS NOT the error.

 There are 2 errors:
    error 1800-026, odm_get_list failed
    error 1800-073,odm error number 5925

This appears to be a problem with smitty displaying the proper error
since this is not the only machine with this problem.

 cd /var/spool/lpd/pio/@local/smit
 ls *
 look and see if all files are zeroed out, they are.
 cd /var/spool/lpd/pio/@local/smit
 cp /usr/lib/objrepos/sm_* .
 ls -l
 look and see if files now have size
 Now try smit
 no additional smit screens found
 Create the following script:

\#!/bin/ksh

cd /var/spool/lpd/pio/@local/custom

for file in `ls`
do
        QNAME=`echo $file | cut -d':' -f1`
        DEVICE=`echo $file| cut -d':' -f2`
        chvirprt -q $QNAME -d $DEVICE
done

Once we ran the script, we are working.




Support Line: 1820-037 error when trying to change print queues in smitty  ITEM: FV3039L

Dated: June 1998 Category: N/A

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