Getting Opmesg errors in errpt daily against ssa

 ENV:  AIX 4.1.4  SSA Subsystem

*CUSTOMER REP:  Flemming

 PROBLEM:  Customer is getting opmesgs in his errpt daily.

*ACTION TAKEN:  Told customer that these were generated by the
run_ssa_ela script at 5:30 AM.

I told him that he could ignore them, but he wants to know what they
are.  I will run them through the decoder, and see what I can find.

I checked the device filesets, and they were at old code of 4.1.4

Device filesets.

I ran through the /usr/lpp/devices.ssa.disk/bin/run_ssa_ela script to
find out what was failing.  The only thing that it could be was the
diag command.  I had him run it from the command line.

I had him run the command diag -e -c -d pdisk0.  It returned blank.  I
then had him run echo $?.  It returned a 4.

I looked through /usr/sbin/diag to find a return code of 4.  This is
what I found.

 \# return 4 if there is another web diag session
  +399          if [ -f $lock_file ]
  +400          then
  +401                  pid=`od -t d4 -w -A n $lock_file`
  +402                  /usr/bin/ps $pid >/dev/null 2>&1
  +403                  if [ $? -eq 0 ]
  +404                  then
  +405                          dspmsg -s 4 7   +406  "
+407  Another diagnostics session is running on +408  the web browser
(PID=$pid).0 $pid
  +409                          return 4
  +410                  fi

I had the customer look for the following file
/etc/lpp/diagnostics/data/dctrl.lck.  It was there.  I had him rename
it to a .orig file.  I then had him retry the daig command.  It exited
with 0 this time.  I had him run the run_ssa_ela script.  It reported
no errors.

Apparently someone ran diags from a web browser, which created a lock
file so that no other diags could be run.  This caused diag to exit
with a return code of 4.  The run_ssa_ela script was looking for
an exit code of 0, or else it would give the opmesg error.  

Removing the lock file solved the problem.




Closing with Customer Approval

Support Line: Getting Opmesg errors in errpt daily against ssa ITEM: FU8730L
Dated: May 1998 Category: N/A
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