ITEM: FP6837L

Remote Backup Services has not been configured

Question:

Env:
  AIX 4.2.1
  RISC 43p-140 (boot server), 590 (tape server) and 43p-240 
               (client)
  sysback 4.2

Problem:
  I created a full system backup from the client to the tape 
  driver remotely.

  I then created a boot image and setup the network services on
  the boot server system.  Here is how my mod43p-240.sbinfo 
  file looks like:

PLATFORM rspc
SPOT /usr
SPOTSRV 9.19.129.186
SPOTGATE 9.19.145.240
INSTSRV 9.19.145.161
INSTGATE 9.19.145.161
INSTMODE noprompt
INSTPROG /usr/lpp/sysback/inst/sysinst_noprompt
CONSOLE /dev/lft0
RESTDEV vdev0
VGOPT root
BUSEQ 3
NETDEV tok0
RINGSPEED 16
SBDEBUG 1

I get this error message, when I boot up:

sbclient: Remote Backup Services has not been configured.
Unable to contact the installation server

I put the network boot into debug mode and put all the output
in this directory  /home/sysback/debug

It appears from the debug.out file that we are not pointing to 
the correct instserver, we might still be pointing to the wrong
server.

I cannot tell from this output when you setup the remote 
services and hosts file.

APPENDED by tj on 04/23/98 16:26:
This message will only appear if the correct port number for 
"sbnet" is not in the /etc/services file on the client. Can 
you please check the services file son the client and reply 
with more information as to the exact point of the boot 
process this message ocurred. thanks.

APPENDED by lmiller@systape2 on 04/24/98 09:05:

It is failing at this line in this script:  sysinst_noprompt 
at line:  sbclient instserver checksbnet >/dev/null

I add these two lines in the sysinst_noprompt script

print Copying the /etc/services file to a different place
cp /etc/services /tmp/lee_services

Right before the line:
sbclient instserver checksbnet >/dev/null

When I looked /tmp/lee_services file, there was not an entry 
for the 1239 socket.

So I can conclude the problem is with the lack of information 
in the /etc/services file.

CLOSED by tj on 04/28/98 01:07:
OK, it helps to know that the boot process completed and that 
this was a no-prompt install. In the sysinst_noprompt script, 
the setupfiles function of the sysinstall program is called, 
which creates the /etc/services file. The problem is that the 
first sbclient command is executed before the setfiles script 
is called. I moved the call to setupfiles before the sbclient 
command (but AFTER the NETDEV variables is set) which should 
fix the problem.

This is fixed in 4.2.0.0.




Support Line: Remote Backup Services has not been configured ITEM: FP6837L

Dated: April 1998 Category: N/A

This HTML file was generated 99/06/24~13:30:14

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