Cust doesn't agree to charges
2/17/97: ANY CALLER VALID WITH CUSTOMER NUMBER. /nsm
Cust doesn't agree to charges due to lack of response by tech on item DV3962
Customer Rick Francis does not believe he should be charged for
after hours on item dv2536 because he opened it early this morning
for a 2 hour response. I agreed to waive the charges.
Custis Anderson, AIX Duty Manager
Help Desk: I have been unable to close this item for some time.
Please help. Curtis
Support Line: Cust doesn't agree to charges ITEM: DV3962L
Dated: January 1998 Category: N/A
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