ITEM: DR5065L
TCPCOM | telnet failing
Question:
os lv 4.2.1
model 7025
COMMO///getting 1831-119 nfs error on reboot of production box
Response:
Customer Contact
Response:
Response:
FOR INITIAL ITEMS, COMPLETE ALL FIELDS
FOR UPDATES/ELECTRONIC ITEMS, COMPLETE THE FIELDS MARKED WITH *
ENV:os lv 4.2.1
model 7025
*CUSTOMER REP:
PROBLEM: ugraded to 4.2.1. Customer did a licensing change from
2 to 8.
Getting 1831-119 nfs error on reboot of production box.
Cannot telnet into the box.
*ACTION TAKEN: \#errpt -> e18e984f
Conferenced in Robert M. for assistance. Looks like this is a
defect.
\#lslpp -l bos.net.nfs.client -> version 4.2.1.0
\#lslpp -l bos.net.tcp.client -> version 4.2.1.0
Customer will go check this and let us know
Per item DH0136. Had customer uncomment the following lines in
/etc/pse.conf:
m timod \# TLI module
m tirdwr \# TLI read/write interface
The timod and tirdwr appear to be drivers that are required for the
streams environment.
Also had the customer do:
stopsrc -g nfs -----> ok
stopsrc -g tcpip -----> ok
stopsrc -g portmap -----> ok
rm -rf /etc/state /etc/sm /etc/sm.bak /etc/rmtab /etc/xtab
startsrc -g portmap ------> ok
startsrc -g tcpip ----> ok
startsrc -g nfs -> ok
still getting cannot telnet in and still getting the errors from
earlier.
Had customer reboot since the pse.conf will have to be reloaded
from boot.
After reboot problems still persist. Having customer download
the lastest ptfs for
\# bos.net.nfs.client -> U451507
\# bos.net.tcp.client -> U451567
Customer will call back when this is completed.
*ACTION PLAN: WOCB
TEST CASE: n/a
Response:
Customer Contact
Response:
Response:
FOR INITIAL ITEMS, COMPLETE ALL FIELDS
FOR UPDATES/ELECTRONIC ITEMS, COMPLETE THE FIELDS MARKED WITH *
ENV:os lv 4.2.1
model 7025
*CUSTOMER REP: Doug Peterson
PROBLEM: Customer installed the newest filesets but he for
bos.net.nfs.client and bos.net.tcp.client.
*ACTION TAKEN: Customer is still getting the rpc errors 1831-119.
unable to register.
df -> space on files are ok.
Customer also mentions that nfsd does not start.
biod does.
Customer has no exports this is why nfsd does not start
\#vi /etc/services telnet is in and shows for *.23
\#vi /etc/inetd.conf telnet line is in and uncommented.
:set list -> shows there is spaces instead of tabs
between his telnet fields. Mentioned this could cause problems.
Customer says he has the same thing for all the others, but,
processes like ftp are working.
Customer can telnet, but it hangs after the escape character.
Also had customer increase licensing from 8 to 64.
Customer is going to reboot and call back. He wants to work
on telnet problem first.
*ACTION PLAN: requeue item to tcpcom to WOCB.
TEST CASE: n/a
Response:
Response:
ENV:4.2
CUSTOMER REP:Doug Peterson
PROBLEM:Customer cannot telnet into his system.
ACTION TAKEN:I had him do a
lssrc -t telnet hangs
ps -ef|grep inetd it was running
stopsrc -s inetd
startsrc -s inetd
lssrc -t telnet still hangs
pg /etc/inetd.conf looks ok
stopsrc -s inetd
cd /usr/lpp/bos.net/inst_root/etc
cp inetd.conf /etc/inetd.conf
startsrc -s inetd
now he can telnet ok
he getting error 1831-119 rpc.statd
also
e18e984f failing module lockd in error log
ok to lower priority
customer change order in which he mount files
ACTION PLAN:wocb
TEST CASE: NONE
Response:
Customer Contact
Response:
*CUSTOMER REP: Doug Peterson
PROBLEM: has applied PTFs, rebooted, and same problem..
*ACTION TAKEN:
checking his /etc/pse.conf against a working 4.2.1 production
system we have here, I had him uncomment the following:
\# PSE communication protocols
d+ xtiso unixdg /dev/xti/unixdg \# unix domain datagrams \# nfsv3
d+ xtiso unixst /dev/xti/unixst \# unix domain byte-stream \# nfsv3
d+ xtiso udp /dev/xti/udp \# UDP/IP \# nfsv3
d+ xtiso tcp /dev/xti/tcp \# TCP/IP \# nfsv3
*ACTION PLAN:
CWCA- Customer WCB if needed.
TEST CASE:
Response:
Response:
Customer called back to say that this last set of lines we uncommented have
fixed the problem completely.
So to recap - there seems to be a problem with
migrations of 4.2.0 to 4.2.1 that leaves some critical lines in
/etc/pse.conf commented out. -These affect operation of the entire nfs
group.
To correct, ensure that all of the following are uncommented:
\# PSE communication protocols
d+ xtiso unixdg /dev/xti/unixdg \# unix domain datagrams \# nfsv3
d+ xtiso unixst /dev/xti/unixst \# unix domain byte-stream \# nfsv3
d+ xtiso udp /dev/xti/udp \# UDP/IP \# nfsv3
d+ xtiso tcp /dev/xti/tcp \# TCP/IP \# nfsv3
\# PSE modules
m timod \# TLI module \# nfsv3
m tirdwr \# TLI read/write interface \# nfsv3
Support Line: TCPCOM | telnet failing ITEM: DR5065L
Dated: September 1997 Category: N/A
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