ITEM: DQ6645L

Unable to write to 3590 tape drive - no smc device

ENV:    SP Node 
        AIX 4.1.5
        Atape.3.2.0.7
        3590 tape drive

PROBLEM:        Moved a 3590 from another system and can't get the
                Atape.driver to communicate with the drive. When he
                selects option 12 from tapeutil menu he gets error 22.

ACTION TAKEN:   lsdev -Cc tape --> rmt0 available --> no smc device
                The settings on the drive are: random, magazine locked

ACTION PLAN:    Research and call customer back.

CUSTOMER REP:   Brad Robinson

ACTION TAKEN:   Called customer and had him check the tape drive markings
                for type of drive --> B11 on the sticker
                lscfg -vl rmt0 shows the drive to be a B1A.


ACTION TAKEN:   Talked with Tom Glass and he said to have the customer
                remove the front panel exposing the CE panel. Press
                the button that shows the wrench, select config, then
                make changes telling it about the acf, etc. Press reset.
                rmdev -dl rmt0    Run cfgmgr. It works now. 

ACTION PLAN:    Close the item.




Support Line: Unable to write to 3590 tape drive - no smc device ITEM: DQ6645L

Dated: September 1997 Category: N/A

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