ITEM: CB7919L

nfs mount 1831-011 access denied 1831-008 giving up

 Desc:  
                Getting errors:
        mount: 1831-011 access denied for \:/\
        mount: 1831-008 giving up on:
                         \:/\

Here are some suggestions that fix the problem about 90% of the time.

1) From the nfs server machine, type
        $ host \

This should return with the name and ip address
of the client.  If not, add the name and IP address
of the client to the /etc/hosts file or if
using DNS, add name to named.rev and named.data.

1a) If there is more than one network interface (check with netstat -in)
make sure all IP addresses of client are resolvable by server.

2) On the server, recycle the nfs daemons using
the following commands:

Note: You must be root to execute these commands.
\# stopsrc -g nfs
\# stopsrc -g portmap
\# rm -rf /etc/state /etc/sm /etc/sm.bak /etc/rmtab /etc/xtab
\# startsrc -g portmap
\# startsrc -g nfs
exportfs -a

Try this on the client machine as well (without the 'exportfs -a') if 
the problem is not cleared up.

3) Make sure the permissions on the directories on the client and
        server are readable by root.

4) Issue the showmount -e command on the server.  Make sure the file
        is exported to everyone, or if there is a list of machine
        names, be sure the client machine is one of them.  This machine
        name should be exactly the same as the output to 
        $ host \
        (i.e. If this returns the fully qualified domain name, put the
        fully qualified domain name in the "host allowed client access"
        field.)  When there is more than one name for the client machine,
        put all of them in the "hosts allowed client access" field.  If
        you prefer not to add all the interfaces, do a 
        "ping -R server_name" from client to check which interface the 
        request is using and include that one.



Support Line: nfs mount 1831-011 access denied 1831-008 giving up ITEM: CB7919L

Dated: September 1996 Category: N/A

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