ITEM: BV3134L

sbdevice: you are not allowed access to a specified directory.

Question:

Env:
  AIX 4.1.4
  RISC SP2
  sysback 3.3.3.10

Problem:
  Customer tries doing a remote backup to a directory /migrate 
  It failes with this error message in smit

  sbdevice: you are not allowed access to a specified directory.

  I had the customer check there .remote_access file
  +all:+all:all:/migrate:/migrate
  
  Which looks correct.
  I had the customer totally remove that file and
  recreate it through smit again.  It still failed again
  with the same error messages

  1.  create a file on the server system
    cd /usr/bin 
    vi tes.cmd
      
     set
   find /tmp -print | backup -ivqf- | sbwrite /migrate/file

     
2.  chmod +x tes.cmd

2a.  vi /usr/lpp/sysback/.remote_cmds
     add this line
     tes.cmd

3.  from the client run this command
    sbclient \ tes.cmd 2>&1 | tee /tmp/output

The set command produces output simliar to this:

AUTHSTATE=compat
CLIENT_BDIRS=/migrate
CLIENT_DEVS=all
CLIENT_HOST=systape2
CLIENT_HOSTPERM=all
CLIENT_IDIRS=/migrate
CLIENT_IPADDR=9.19.129.186
CLIENT_TTY=Y
CLIENT_USER=root
CLIENT_USERPERM=all
ERRNO=25
FCEDIT=/usr/bin/ed
HOME=/usr/lpp/sysback
IFS='
'LANG=en_US
LC__FASTMSG=true
LINENO=1
LOCPATH=/usr/lib/nls/loc
LOGIN=sbnet
LOGNAME=sbnet
MAGIC=xSBx
MAILCHECK=600
NLSPATH=/usr/lib/nls/msg/%L/%N:/usr/lib/nls/msg/%L/%N.cat
ODMDIR=/etc/objrepos
OPTIND=1
PATH=/usr/bin:/etc:/usr/sbin:/usr/lpp/sysback/inst:/usr/lpp/sysback/netinst/scri
pts
PPID=11698
PS2='> '
PS3='\#? '
PS4='+ '
PWD=/usr/lpp/sysback
RANDOM=13426
SECONDS=0
SHELL=/usr/bin/ksh
TERM=dumb
TMOUT=0
TZ=CST6CDT
USER=sbnet
_=/usr/bin/tes.cmd
inetd_dummy=xxx
a            0 /tmp
a           54 /tmp/RC.NET.OUT
a         1573 /tmp/RECONFIG.OUT

The sbwrite command failed with
you are not allowed access to a specified directory.

All the values from the set check out from the set command

Also I had the customer try using different directories 
in the .remote_access with out any luck.
Also the file images on the remote system show up as 
input devices in smit.  I have totally run out of ideas 
on this one. The customer does not have any way to login 
into their system. Could you please provide anymore 
details to help solve this one

Action Taken:
  received a call from the customer
They copied the /etc/passwd file from one system
to this one.  So all the user ids were incorrect for the 
sbnet user.  Once we got the ids correct for sbnet it fixed
the problem

Action Plan:
  closing with customer approval



Support Line: sbdevice: you are not allowed access to a specified directory. ITEM: BV3134L

Dated: March 1997 Category: N/A

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