ITEM: BQ1215L
- problem with restoring individual file from a sysback backup
Question:
problem with restoring individual file from a sysback backup
Response:
Customer Contact
Response:
Environment: 3.2.5
sysback 3.3.2.10
Description: Customer is trying to restore a single file from a full
system backup but she is presented with only rootvg but the file is
in u02 vg.
Action: After much searching it was determined that the sysback
command only backed up rootvg. Then subsequent vg's were stacked onto
the back of the fullsystem backup with the mkvgback command.
Determined that the u02 vg was the 7th image on tape. I had customer
tctl -f /dev/rmt0.1 fsf 6
vgrestore -nf /dev/rmt0.1 \
This restore the file but she received error:
reading ended prior to end of data.
Next: FUP 908-298-5584
Test: na
Response:
Action: Despite the error it appeared that the file restored was
complete and valid. Customer will be performing other restores later
today and will see if other errors occur again.
Next: WOCB
Response:
Response:
Not In, Left Message
Response:
Action: I have left message with customer stating that this message is
a status message.
The restore command is what is determining if all files requested to
be restored have been. When all files have been restored the
"restore" command ends. But the "sbread" command recognized that
there was still more data of the backup image to be read.
Therefore the sbread prints out the "reading ended prior to end of
data" message, indicating that the pipe to the restore command has
been closed while more data of the image backup was still left to
be read.
This is a status message and all files requested were restored
completely.
Next: Closing call
Response:
Response:
Act: customer was attempting to restore a directory from a vg backup
and it only created the directory didn't restore the files -- informed
the customer that the -d flag was needed to include files and subdirectories
Next: cwca at eod
test: n/a
Response:
Closing with Customer Approval
Response:
Response:
Response:
Action: Customer replaced a disk that belonged to prodapps vg. Now
she wants to recreate the volume group and restore the data.
I had customer recreate a volume group from a full system backup.
This recreated the volume group successfully.
Now because of the way the tape was made we must manually position
ourselves on tape.
tctl -f /dev/rmt0 rewind
tctl -f /dev/rmt0.1 fsf 6
vgrestore -x -d -n -f /dev/rmt0.1
Next: CWCA
Begining of Text for PMR 34557,035,000
**********************************************************************
PMR: 34557,035,000 CUSTOMER:IBM CORP (4600543)
QUEUE:V3HOLD CONTACT: Barber, Penny R.
STAT: CL1L2 PHONE: CP1 391-4786 : CP2 391-4786
S/P: 3/3 CAT: UNX D/Q: DEFECT
COMMENT: pmr opened for billing purposes only-no contact needed
Scr1:
Scr2:
Scr3:
**********************************************************************
-AIX SUPPORT FAMILY -575603001 -L165/ZAIXV3-P3S3-97/05/28-09:14-BCE
-AIX SUPPORT FAMILY -575603001 -L165/-------P3S3-97/05/28-09:14-BAT
IF THIS PMR HAS BEEN QUEUED TO AN INCORRECT SUPPORT CENTER, PLEASE
ENTER PROBLEM DESCRIPTION AND QUEUE TO ZAIXV3 L165
SELECT ALL APPLICABLE SUPPORTLINE SERVICES:
HOURLY: Y MONTHLY: N
24 X 7: Y COMPLIMENTARY: N
PREMIUM: N PROGRAM SERVICES: N
CONSULTLINE ELIGIBLE: YES: X NO: -
XMENU ITEM REFERENCE: BQ1215__
********************** ATTENTION ***************************
Time associated with work on this PMR must be recorded using
FI 973. Both DEFECT and USAGE time must be documented in this FI.
Question:
problem with restoring individual file from a sysback backup
Response:
Customer Contact
Response:
Environment: 3.2.5
sysback 3.3.2.10
Description: Customer is trying to restore a single file from a full
system backup but she is presented with only rootvg but the file is
in u02 vg.
Action: After much searching it was determined that the sysback
command only backed up rootvg. Then subsequent vg's were stacked onto
the back of the fullsystem backup with the mkvgback command.
Determined that the u02 vg was the 7th image on tape. I had customer
tctl -f /dev/rmt0.1 fsf 6
vgrestore -nf /dev/rmt0.1 \
This restore the file but she received error:
reading ended prior to end of data.
Next: FUP 908-298-5584
Test: na
Response:
Action: Despite the error it appeared that the file restored was
complete and valid. Customer will be performing other restores later
today and will see if other errors occur again.
Next: WOCB
Response:
Response:
Not In, Left Message
Response:
Action: I have left message with customer stating that this message is
a status message.
The restore command is what is determining if all files requested to
be restored have been. When all files have been restored the
"restore" command ends. But the "sbread" command recognized that
there was still more data of the backup image to be read.
Therefore the sbread prints out the "reading ended prior to end of
data" message, indicating that the pipe to the restore command has
been closed while more data of the image backup was still left to
be read.
This is a status message and all files requested were restored
completely.
Next: Closing call
Response:
Response:
Act: customer was attempting to restore a directory from a vg backup
and it only created the directory didn't restore the files -- informed
the customer that the -d flag was needed to include files and
subdirectories
Next: cwca at eod
test: n/a
Response:
Closing with Customer Approval
Response:
Response:
Response:
Action: Customer replaced a disk that belonged to prodapps vg. Now
she wants to recreate the volume group and restore the data.
I had customer recreate a volume group from a full system backup.
This recreated the volume group successfully.
Now because of the way the tape was made we must manually position
ourselves on tape.
tctl -f /dev/rmt0 rewind
tctl -f /dev/rmt0.1 fsf 6
vgrestore -x -d -n -f /dev/rmt0.1
Next: CWCA
-JASON HERNANDEZ -575603001 -L125/-------P3S3-97/05/28-09:15--AT
update:no contact needed on this pmr/ is opened for billing purposes
only.
-JASON HERNANDEZ -575603001 -L125/-------P3S3-97/05/28-09:17--AL
-BANES, STEVE -575603001 -L165/ZAIXV3-P3S3-97/05/28-09:27--CR
S5> SERVICE GIVEN= 99 SG/99/
Requeued to Holding queue pending updates or autoclosing after 28days.
-MAILER -575603001 -L165/V3HOLD-P3S3-97/05/29-06:52--CT
-MAILER -575603001 -L165/V3HOLD-P3S3-97/05/29-06:52--CC
S5> SERVICE GIVEN= 99 SG/99/
AUTO-FUPing call -
Will close call after FUP date if no further activity
-SYSTEM GENERATED TEXT--575603001 -POCID=BDC -------97/06/12-00:36--
REQUESTED FOLLOW-UP CALL FOR V3HOLD 06/12 GENERATED
-MAILER -575603001 -L165/V3HOLD-P4S3-97/06/12-01:02--CT
-MAILER -575603001 -L165/V3HOLD-P3S3-97/06/12-01:02--CC
S5> SERVICE GIVEN= 99 SG/99/
AUTO-CLOSING due to inactivity -
**********************************************************************
End of Text for PMR 34557,035,000
This item is placed in the Retain Hold queue because
the D/Q indicator of the pmr is a D and the xmenu item
has some time processed as a Question.
Support Line: - problem with restoring individual file from a sysback backup ITEM: BQ1215L
Dated: December 1997 Category: N/A
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