ITEM: AK9178L

System hunging on led C31 when booting from a install media

ENV: 
  RISC 320E

DESC:

Customer's system is at 3.2.3 or less. He is trying to upgrade
the system to 4.1.2 using a CDROM.

He tries to boot up in the service mode off of the CDROM and it hangs
with the led at c31.

ACT: 
 I had him read the label on the CDROM. It is an install media for
G5 processors or less. So it shouldn't have a problem with the 320E.

The graphics adapter in the system is an 8 bit 3D color graphics one.

After doing some extensive search, I found in PMR 0E422, B235 that
this adapter is not supported by AIX v4.1.x. He'll have to change the
adapters before he could upgrade the operating system.

NEXT: CPCB



Support Line: System hunging on led C31 when booting from a install media ITEM: AK9178L

Dated: June 1995 Category: N/A

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