ITEM: AB3136L

Netview - Daemons Dieing

QUESTION:
       Your Netview/6000 dies after it synchronizes for about 20 minutes.
       You get the following error:

RESPONSE:
    1. Issue "snmpwalk -c public hostname system" to determine if snmp
      is operational.   
   2. Check the Motif level by issuing: 
       ls -l /usr/lib | grep Motif returns  
             libXm.a -> /usr/lpp/X11/Motif1.2/lib/libXm.a
   3. Verify that the /usr/OV/bin/nv6000 script contains: 
       export LIBPATH=/usr/lpp/X11/lib/R5:/usr/lpp/X11/lib:/lib                  
   4. Check the filesystem sizes:
        Filesystem      Space Free (KB)
       ---------------+---------------
       /usr/OV         20000
       /tmp            5000
       /var            5000

      To determine how much filesystem space you have,
      go into each subdirectory listed above and type df.

   5. As a general rule, page space should be:
       3 x RAM   for small  (48-96 MB) memories
       2.5 x RAM for medium (128-192 MB) memories
       2 x RAM   for large  (256+ MB) memories
      but remember that your page space should be at least 192 MB.
      To determine how much page space you have, type
      lsps -a

   6. The amount of RAM required is based upon the size of your network 
      and the number of concurrent users.  In the chart below, an 
      "object" is a database entry that relates to all or part of a 
      network device. To determine how many objects are in your NetView 
      for AIX database, 
      type
             /usr/OV/bin/ovobjprint -S

      If you do not have NetView For AIX installed, then the number of 
      objects will be approximately 2 to 3 times the number of 
      addressable devices in your network.
       Number of Objects     Recommended RAM (one user) (MB)
       ---------------------+-------------------------------
      0-1999                  48 (Version 2), 64 (Version 3)
      2000-4999               64
      5000-9999               80
      10000-14999             96
      15000-20000            112
      >20000                >112
       32 MB of extra RAM is required for each additional operator.  
      Additional applications like TroubleTicket, may require
      more memory.  Consult the application's documentation to determine
      exactly how much more memory you may need.
       To determine how much memory your current system has, type
      lscfg | grep mem

   7. Check PTF level, order latest PTF for customer.

If the cause of the failure can not be determined, and the customer is
at the latest PTF level, begin a nettl trace. To Start A Nettl Trace: 
   1:  Exit all interfaces                                                 
   2:    ovstop                                                            
   3:  Go into  Smit nv6000                                                
   4:  Diagnose                                                           
        Set subsystem tracing and logging options (nettl)                
          -Start nettl                                                   
          -Start subsystem (nettl) tracing                               
            * Subsystem(s):   "select all subsystems"                    
            *Tracing kind:    "select all kinds"                       
          take the defaults for rest of settings.

   
       



Support Line: Netview - Daemons Dieing ITEM: AB3136L

Dated: October 1994 Category: N/A

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