.----------------------------------------------------------------------.
| 3153: Common Questions, Information and Troubleshooting |
| |
| Below is information that provides information on attaching, |
| installing and using a 3153. There are several IBM Web Sites |
| that contains more information on the 3153. There are over 60 |
| Tips (Info and Troubleshooting) on the following IBM Web Sites: |
| |
| - IBM Technical Support (Internet) |
| - URL:http://service.software.ibm.com |
| - Select 'RS6000 Technical Support', 'Databases', 'Hints & Tips', |
| then 'IBM 3153 Support Documents'. |
| - IBM Washington Systems (RS6000, AS400, S390) Center (Intranet): |
| - URL:http://w3.ibm.com/support/wsc/ |
| - Select 'RS/6000 Networking and Printer Technologies' |
| |
| The Tips are also on RETAIN. For persons with access to RETAIN the |
| 3153 Tip Index RETAIN Tip is H161168. |
------------------------------------------------------------------------
3153 QUESTIONS:
=========================================================================
Q1. What ASCII/ANSI/PCTerm emulations does the 3153 support?
A1. All 3153 emulate: DEC VT300/VT200/VT100, WYSE 50/60, SCO Console,
Televideo 925, PC Term, ADDS Viewpoint. 3153 models announced
after September 1995 include IBM 3151 emulation.
Q2. How many serial communication ports does the 3153 have?
A2. The 3153 includes two serial ports. The serial ports can be
configured for:
- Single Session, No Printer or Serial Printer or Parallel Printer
- Dual Session, No Printer or Parallel Printer
Q3. Is dual or multiple sessions supported?
A3. The 3153 supports dual session by dual port using the two serial
ports. Users switch between sessions by pressing 'Ctrl-Shift-Enter'
Each session can have its own unique configuration.
Q4. How many pages of memory are supported?
A4. Between 1 to 10. The number of pages is dependent on: emulation,
80/132 column mode, single/dual session and number of rows per page.
The 3153 Marketing Reference Guide includes a table on the number
of pages supported.
Q5. Does the 3153 have a parallel printer port?
A5. Yes
Q6. Are the 3151 and 3153 keyboards interchangeable?
A6. No. The 3151 keyboard has a modular RJ45 keyboard interface and the
3153 keyboard has a modular RJ11 keyboard interface.
Q7. Does the 3153 include a tilt-swivel stand?
A7. Yes. The tilt-swivel stand is not detachable.
Q8 What keyboard languages, character sets does the 3153 support?
A8. The 3153 supports 29 keyboard languages and 17 8-bit multinational
character sets. 3153 supports only single-byte character sets
(SBCS). The 3153 Marketing Reference Guide includes tables
on the keyboard and character set support.
Q9. Can the 3153 display multiple sessions?
A9. Yes. The 3153 supports 49 rows. Users can configure for two
sessions and each session configured for 24, 32, or 43 rows.
The 3153 displays the sessions in a top-bottom format.
Q10. Does the 3153 include communication and printer cables?
A10. No. There are too many choices when cabling to an RS/6000.
For example: RS232/RS422, distance, physical connections,
modem-null modem.
3153 INFO: MARKETING REFERENCE GUIDE (G520-9415)
=========================================================================
A 30-page 3153 Marketing Reference Guide (G520-9415) is available.
The 3153 Marketing Reference Guide contains:
- 3153 Feature/Function and Technical Specifications Information
- Communication and Parallel Ports, Dual Session, Setup Menus
- 3153 Keyboards and Keyboard Languages Information
- 3153 Warranty/Service/Maintenance Information
- 3153 Model, Part Number Information (Worldwide)
- 3153 Host/Printer Cabling/Communication Information (RS/6000)
- 3153 Recommended Setup Values/Configuration Information (RS/600)
To obtain a copy of the 3153 Marketing Reference Guide via:
IBMFAX Information Service:
- call 1-800-IBM-4FAX (US only) and request document #5704
IBM PC Company Fax System:
- call 1-800-IBM-3395 (US only) and request document #10005
3153 INFO: ATTACHMENT, CABLING AND RECOMMENDED SETUP (RS/6000)
=========================================================================
The 3153 Marketing Reference Guide (G520-9415) has information regarding
3153 cabling and setup menus for RS/6000.
3153 INFO: COMMUNICATION PORT, PARALLEL PORT INTERFACE
=========================================================================
The 3153 Marketing Reference Guide (G520-9415) has information regarding
the 3153 serial communication ports, and parallel port.
Information includes:
- RS232 and RS422 pin information
- Main Port (SES1-EIA): interface, usage, connector type
- Auxiliary Port (SES1-AUX): interface, usage, connector type
- Parallel Port (PAR): usage, connector type
3153 Main/Auxiliary Communication Port Highlights:
- Main Port (SES1-EIA):
- RS-232 or RS-422 (based on the 3153 model)
- When RS-232 interface, configured as a DTE
- Usage: Host (direct attach or modem) or serial printer
- Auxiliary Port (SES2-AUX):
- Always RS-232 interface, configured as a DCE
- Usage: Host (direct attach or modem) or serial printer
3153 KEY NOT WORKING: PRESSING ANY KEY ON THE KEYBOARD
=========================================================================
This covers the following similar problems/symptoms related to:
- 3153 does not display anything, there is no video.
- 3153 does not display data, information or the application.
- 3153 does not communicate, no communication.
- 3153 screen is blank, cursor is in the upper left corner and does
not move.
- 3153 does not do anything when any keys are pressed.
Background Information:
-----------------------
This is a common problem for ASCII terminals (3151, 3153, WYSE, DEC).
The problems/symptoms listed above mostly result from:
- Increases in the 3153 brightness, contrast levels. The 3153
brightness, contrast controls are located on the right
side of the 3153 video element.
- Communication, cabling, connection to a host system (RS/6000).
Specific Items include:
- Is the correct serial cable (modem or null-modem) used?
- Is the serial cable attached to the correct 3153 serial port?
- Is the communication port on the host (RS/6000)
initialized or activated?
Persons should know:
- What is the host serial port interface:
- Is the interface RS232 or RS422?
- When the host interface is RS232, is the host port
configured as a DCE (Data Communications Equipment) or a
configured as a DTE (Data Terminal Equipment)?
- What is the 3153 serial port interface:
- Is the interface RS232 or RS422.
- When the 3153 interface is RS232, the 3153 Main Serial
Port is configured as a DTE (Data Terminal Equipment) and
the 3153 Auxiliary Serial Port is configured as a
DTE (Data Terminal Equipment).
- When connecting:
- A DTE to DTE or DCE to DCE devices together, a null-modem
cable is required. If a modem cable is used, no
communication occurs.
- A DTE to DCE devices together, a modem cable is required.
If a null-modem cable is used, no communications occurs.
- When persons type or press keys on the keyboard, the 3153
sends a character or a sequence of characters to the host.
The host is responsible for the processing of the character
or sequence of characters. Processing may include:
- Echoing the character back to the 3153.
- Processing a character sequence (moving the cursor up,
insert or delete operations).
Recommended Solution:
---------------------
3153 DOES NOT DISPLAY ANYTHING, THERE IS NO VIDEO:
- Using the 3153 brightness, contrast controls (on the right hand
side of the video element) increase the brightness and or contrast.
NOTE: 3153 offers Screen Saver (CRT Saver, Auto Dim).
When the 3153 is Screen Saver Mode, the 3153 video element
is blank. Press any key to exit 3153 Screen Saver Mode.
- If the 3153 properly performs its power-on sequence, the 3153
should display a cursor, characters or a status line on the 3153.
- This confirms that the 3153 video portion of the 3153 video
element is working properly.
3153 DOES NOT COMMUNICATE, OR NO DATA IS DISPLAYED, OR THE
SCREEN IS BLANK WITH A CURSOR IN THE UPPER LEFT CORNER:
- Confirm the 3153 setup parameter 'Host/Printer' is correct:
- If the host port is the 3153 SES1 EIA port, 3153 'Host/Printer'
must set to 'EIA/Aux', or 'EIA/Para' or 'EIA/None'.
- If the host port is the 3153 SES2 AUX port, 3153 'Host/Printer'
must set to 'Aux/EIA', or 'Aux/Para' or 'EIA/Nove'.
- Confirm that the communications cable (modem versus null-modem) is
correct:
DTE Host Port to DTE 3153 EIA Port: Need null-modem cable.
DCE Host Port to DTE 3153 EIA Port: Need modem cable.
DTE Host Port to DCE 3153 Aux Port: Need modem cable.
DCE Host Port to DCE 3153 Aux Port: Need null-modem cable.
Problem Determination Tips:
----------------------------
The following items may assist with problem determination:
- Tip 1:
- In 3153 setup menu, set 'Local'='On' then exit 3153 setup.
- Press alphanumeric keys and cursor keys. The alphanumeric
characters should appear or the cursor should move.
- These steps indicate that the 3153 is working properly.
- In 3153 setup menu, set 'Local'='Off' then exit 3153 setup.
- Tip 2:
- If there is a nearby working 3151 or 3153, 'swap' the
communications cable between the 'working 3151/3153' and
the 'not working 3153' If the 'not working 3153' begins
to work properly, this indicates that the 3153 is working
properly. The problem is an incorrect communications cable
or the host system does not have the host port initialized.
3153 KEY NOT WORKING: F1, F3, F7, F8, OR F12 (FUNCTION KEYS)
=========================================================================
Background Information:
-----------------------
Function keys typically sends the host an ASCII character
sequence when pressed. The ASCII character sequence needs to
match what the host operating system or application. The host
operating system or application then determines how to process
the function key that was pressed.
Function keys can be re-defined from the 3153 Setup menus and
also can be redefined from the host.
The supported function keys are also emulation dependent.
For example:
- IBM 3151 Emulation supports 36 function keys (unshifted,
shifted, Control-shift F1 to F12). IBM 3153 emulation does
not support Alt-shift F1 to F12. 3151 emulation supports:
- F1 to F12 (requires unshifted F1 to F12)
- F13 to F24 (requires shift F1 to F12)
- F25 to F36 (requires ctrl-shift F1 to F12)
- IBM 3151 Emulation 'Turnaround Character' determines
if the function keys will work properly.
- DEC VT200 Emulation supports F6 to F20 function keys.
- WYSE 50/60 Emulation supports 32 function keys (unshifted,
shifted F1 to F16).
When configured for 3151 emulation, the 3153 Function Keys
(F1 to F36) default values are:
Key ASCII Sequence
--- --------------------------------------------------
F1 Esc a LTA
F2 Esc b LTA
(unshift F1 to F12)
F11 Esc k LTA
F12 Esc l LTA
--- --------------------------------------------------
F13 Esc ! a LTA
F14 Esc ! b LTA
(shift F1 to F12)
F23 Esc ! k LTA
F24 Esc ! l LTA
--- --------------------------------------------------
F25 Esc " a LTA
F26 Esc " b LTA
(ctrl-shift F1 to F12)
F35 Esc " k LTA
F36 Esc " l LTA
LTA is the 3153 Turnaround Character = CR, ETX, EOT, DC3
- For RS/6000 Attach: Recommend 'Turnaround Char' = 'CR'
Recommended Solution:
---------------------
Persons need to be familiar with:
- Host operating system or application requirements.
- How and what function keys are supported based on the
emulation (IBM, WYSE, SCO CONSOLE)
- Were the function keys re-defined in 3153 setup menus or
from the host operating systems or application.
When configured for IBM 3151 emulation, in most cases the
3153 Turnaround Character is incorrect. In 3153 setup
menu:
- For RS/6000 Attach: Recommend 'Turnaround Char' = 'CR'
If Turnaround Character is set correctly, contact a
systems administrator, host operating system or application
developer.
3153 KEY NOT WORKING: PAGE UP OR PAGE DOWN
=========================================================================
Background Information:
-----------------------
3153 offers a PC-style keyboard that has an 'Page Up' and
'Page Down' printed on the keyboard.
The 'Page Up' performs the 'Clear' Key Function. This key
generates the following ASCII sequence: ESC L LTA
LTA is the 3151 Line Turnaround Character: ,
The 'Page Down' performs the 'Erase EOF' Key Function. This
key generates the following ASCII sequence: ESC I
Recommended Solution:
---------------------
Contact your systems administrator, or application programmer.
The host operating system or application needs to be updated to
support an 'Page Up' or 'Page Down' Keys.
For RS/6000 customers, AIX TERMINFO file needs to be updated
for knp (key next page) and kpp (key previous page) function.
Notes:
------
For RS/6000 customers with AIX 4.2.0:
The AIX IBM TERMINFO file has a Terminal Type (TERM TYPE) that
has the changes to support the Page Up and Page Down keys.
- Set AIX TERM TYPE variable to one of the following:
'ibm-3151-51' or 'ibm-3151-61' or 'ibm-3151-PS2'
Example:
export TERM=ibm-3151-51
export TERM=ibm-3151-61
export TERM=ibm-3151-PS2
3153 KEY NOT WORKING: INSERT
=========================================================================
Background Information:
-----------------------
When the 3153 is configured for IBM 3151 emulation, the user
or the host can determine the operation of the Insert Key.
IBM 3151 emulation supports:
- Insert Character = Space
- Insert Character = Mode
Insert Character = Space:
Every time the Insert Key is pressed, the 3153 should insert
a space character. When the Insert key is pressed, the 3153 is
sending the host, the 'Insert Character' command. The host should
echo the command back to the 3153 causing a space to be inserted.
Insert Character = Mode:
Every time the Insert Key is pressed, the 3153 toggles
between Insert Mode and Non-Insert (replacement) Mode.
When the 3153 is in Insert Mode, every alphanumeric key that
is pressed, the 3153 inserts that alphanumeric character.
When the alphanumeric key is pressed, the 3153 is sending the host,
the 'Insert Character' command. The host should the command back
to the 3153 causing a character to be inserted.
The Insert Character can be selected by the:
- User by entering 3153 setup menu, and selecting 'F5 Keys'
setup menu.
- Host Application by using the IBM 3151 Set/Read Control 3
Command. Refer to IBM 3153 or IBM 3151 Programmers
Reference Manual.
Recommended Solution:
---------------------
Change the 3153 setup value of 'Insert Character'
from 'Mode' to 'Space'; or 'Space' to 'Mode'.
Notes:
------
For RS/6000 attachment, recommend to set 'Insert Character' = Space.
3153 KEY NOT WORKING: DELETE
=========================================================================
Background Information:
-----------------------
When the 3153 Delete key is pressed, the 3153 sends to the
host the Delete ASCII sequence (based on the ASCII/ANSI
emulation selected). The host operation system/application
determines how the Delete ASCII sequence is processed.
Based on the ASCII/ANSI emulation, the 3153 Delete Key sends
a unqiue Delete ASCII sequence.
Recommended Solution:
---------------------
If the Delete Key is not working as expected, contact
the programmer, application developer or systems administrator.
The problem is within the host operating system or host
application.
3153 KEY NOT WORKING: PRINT OR PRINT LINE
=========================================================================
Problem/Symptom:
----------------
This item covers the following Problems/Symptoms related to
using/attaching printers attached to the 3153:
- Printer is not printing any data. Nothing is being printed.
- Print key or Print Screen key not working.
- Printer is printing garbage or junk data, characters.
- Printer is not printing all the data. Some data is missing.
Background Information:
-----------------------
There are several components of printer operations associated
with a 3153:
- Physical attachment of a printer to the 3153 serial or
parallel ports. Correct 3153 port, correct printer cable
and correct 3153 setup parameters.
- The definition of the printer that is attached to the
3153. Is the printer a 'system' defined printer where the
host is controlling the printer. Is the printer being
being used as local 3153 printer where the 3153 is locally
controller the printer.
- The definition of the 3153 Print, Print Keys (if the 3153
keyboard is being used for print operations). This
definition is dependent on the emulation (IBM, DEC, WYSE).
These components determine the operation of the printer.
Persons need to know the components related to printer
attachment to the 3153.
Incorrect operation may result in:
- No data, nothing is being printed or printing.
- Print Key, Print Screen key not working.
- Garbage or junk characters, data being printed.
- Missing data, some data not being printed.
Recommended Solution:
---------------------
NO DATA, NOTHING IS BEING PRINTED OR PRINTING:
Confirm Proper Printer Connection/Cabling to the 3153:
These steps confirms proper attachment to the 3153. It
confirms that the 3153 can print to an attached printer.
This step confirms:
- Proper printer (serial versus parallel) is attached
and is attached to the proper 3153 port.
- Printer has proper cable (serial versus parallel)
- 3153 has correct 'Host/Printer' setup parameter.
Use the 3153 Print-Page Local Key, 3153 Users Guide Appendix A,
and print the 3153 setup menus.
- Enter 3153 setup menu.
Press and Hold the Left-Ctrl with the left-shift key,
at the same time pressing the (./Del) Numeric Keypad Key.
- If 3153 Setup Menu Prints: Printer, 3153 are properly
configured, connected and cabled.
- If 3153 Setup Menu Does Not Print: Printer, 3153 are not
properly configured or cabled. Items to check are:
- If the Printer is a Parallel Printer:
- Must be attached to the 3153 Parallel Port.
- Must have a parallel printer cable.
- 3153 'Host/Printer' must be 'EIA/Para' or 'Aux/Para'
- If the Printer is a Serial Printer:
- Must be attached to a serial Port (SES1-EIA,SES2-AUX)
SES1-EIA: Port is configured as a DTE
3153 Setup Parameter 'Host/Printer'='Aux/EIA'
SES2-AUX: Port is configured as a DCE.
3153 Setup Parameter 'Host/Printer'='EIA/Aux'
- Is the printer is a DTE or DCE?
DTE to DTE or DCE to DCE requires a null-modem cable.
DTE to DCE requires a modem cable.
PRINT KEY, OR PRINT SCREEN KEY NOT WORKING:
Confirm that the printer can print when attached to the 3153
by following 'NO DATA, NOTHING IS BEING PRINTED OR PRINTING'
listed above. If the 3153 Setup Menus print correctly,
the 3153 and printer are properly configured, connected and
cabled, continue with the information described below:
The operation of the Print, Print Screen key is dependent on
the emulation (IBM, DEC, WYSE):
- IBM: The 3153 power-on with Print Key Host Attention Mode
Off. When a Print key is pressed, all the data displayed
is sent to the printer without host involvement. The
host operating system or application can enable the Print Key
Host Attention Mode On. When a Print key is pressed the
3153 sends the host an ASCII Character Sequence indicating
that a Print Key was pressed. The host is responsible for
processing/handling the print key. To determine if
Print Key Host Attention Mode is On, in 3153 setup, set
'Local'='On' and the Print Key again. This confirms that an
character sequence is being sent to the host when the Print
key pressed. The host operating system or application is
responsible for proper processing/handling. Recommend to
contact a systems administrator or application programmer.
- DEC: The Print Key along the top-right row of keys is not
defined. Recommend re-defining the Print Key, in 3153 setup,
by specifying 'ESC x5B i' sequence and 'Key Dir'='Screen'.
This should get the Print Key to execute a screen
print. Note x5B is a hex 'x'5B'.
Reference: 3153 Users Guide 'Setup', section 'Program: F12'.
- WYSE: When a Print Key is pressed the 3153 sends the host
an ASCII Character sequence indicating that a Print Key
was pressed. The host is responsible for processing/handling
the print key. To confirm this, in 3153 setup, set
'Local'='On' and the Print Key again. This confirms that a
'ESC P' ASCII character sequence is being sent when
'Local'='Off'. The 3153 setup menus allow function keys to
be redefined. Recommend re-defining the Print Key by
specifying 'ESC P' as the sequence and 'Key Dir'='Screen'.
This should get the Print Key to execute a screen print.
Reference: 3153 Users Guide 'Setup', section 'Program: F12'.
Persons need to know operation, definition or Print Keys
for the emulation selected.
PRINTER IS PRINTING GARBAGE, JUNK CHARACTERS OR DATA.
Confirm that the printer can print when attached to the 3153
by following 'NO DATA, NOTHING IS BEING PRINTED OR PRINTING'
listed above. If the 3153 Setup Menus print correctly,
the communication values between the 3153 and printer are
correct. Continue with the information below.
The printer printing garbage or junk data is a result of the
commands being sent by the host operating system or
application. Recommend to contact system administrator or
application programmer.
PRINTER IS NOT PRINTING ALL THE DATA (SOME DATA IS MISSING):
This symptom is typically caused by:
- Communication Pacing (XON/XOFF, DTR/DSR) not enabled
between the 3153 and printer. Review the 3153 and
printer setup Communication Pacing values. To confirm
that this symptom is related to a Communication Pacing,
lower the 3153 Communication Baud Rate (1200 or 2400)
between 3153 and host. Retry print operation. If the
printer prints all the expected data, then the missing
data is due to 3153-Printer setup communication Pacing
parameters. If the printer does not print all the
expected data, the host operating system or application
may not be actually all the data. Need to contact the
systems administrator or application programmer.
3153 KEY NOT WORKING: ENTER
=========================================================================
Background Information:
-----------------------
When the 3153 is configured for IBM 3151 emulation, the user or the
host can determine the operation of the Enter Key (numeric keypad).
The 3153 Enter Key is the bottom right key on the numeric
keypad and is labeled 'Enter'. Note: The key above the
right shift key is the 'Return Key'.
IBM 3151 emulation supports:
- Enter Key = Return (3153 factory default setting)
- Enter Key = Send
Enter Key = Return
Every time the Enter Key is pressed the 3153 performs Return Key
operation. Note: The Return Key can be set to New Line or Field.
Enter Key = Send
Every time the Enter Key is pressed the 3153 performs Send Key
operation. Note: The Send Key can be set to Page or Line.
The Enter Key can be selected by the:
- User by entering 3153 setup menu, and selecting 'F5 Keys' setup menu.
- Host Application by using the IBM 3151 Set/Read Control 2 Command.
Recommended Solution:
---------------------
If the Enter Key (numeric keypad) is not working, using the
3153 setup menus change the 'Enter Key' setup parameter from
'Send' to 'Return'; or 'Return' to 'Send'.
If the Enter Key (above the right shift, which is the Return
Key) is not working, using the 3153 setup menus change
the 'Return Key' from 'Field' to 'New Line'; or
'New Line' to 'Field'.
Notes:
------
For RS/6000 attachment, recommend to set 'Enter Key' = 'Return' and
and 'Return Key' = 'New Line'
3153 KEY NOT WORKING: RETURN
=========================================================================
Background Information:
-----------------------
When the 3153 is configured for IBM 3151 emulation, the user
or the host can determine the operation of the Return Key.
The 3153 Return Key is above the right shift key and is labeled
'Return' or 'Enter' (based on ASCII style or PC style keyboard).
IBM 3151 emulation supports:
- Return Key = New Line (3153 factory default setting)
- Return Key = Field
Return Key = New Line
Every time the Return Key is pressed the 3153 performs
New Line operation. The Return Key sends a or
based on the 3153 New Line Setup option.
Return Key = Field
Every time the Return Key is pressed the 3153 performs Field operation.
The Return Key can be selected by the:
- User by entering 3153 setup menu, and selecting 'F5 Keys' setup menu.
- Host Application by using the IBM 3151 Set/Read Control 3 Command.
Recommended Solution:
---------------------
If the Return is not working, using the 3153 setup menus and
change the 'Return Key' setup parameter from 'Field' to
'New Line' or 'New Line' to 'Field.
Notes:
------
For RS/6000 attachment, recommend to set 'Return Key' = 'New Line'.
3153 DISPLAYS NOTHING (NO VIDEO), BLANK SCREEN, CURSOR DOES NOT MOVE
=========================================================================
This item covers the following similar problems/symptoms related to:
- 3153 does not display anything, there is no video.
- 3153 does not display data, information or the application.
- 3153 does not communicate, no communication.
- 3153 screen is blank, cursor is in the upper left corner
and does not move.
- 3153 does not do anything when any keys are pressed.
Background Information:
-----------------------
This is a common problem for ASCII terminals (3151, 3153, WYSE, DEC).
The problems/symptoms listed above mostly result from:
- Increases in the 3153 brightness, contrast levels. The 3153
brightness, contrast controls are located on the right
side of the 3153 video element.
- Communication, cabling, connection to a host system (RS/6000).
Specific Items include:
- Is the correct serial cable (modem or null-modem) used?
- Is the serial cable attached to the correct 3153 serial port?
- Is the communication port on the host (RS/6000) activited?
Persons should know:
- What is the host serial port interface:
- Is the interface RS232 or RS422?
- When the host interface is RS232, is the host port
configured as a DCE (Data Communications Equipment) or a
configured as a DTE (Data Terminal Equipment)?
- What is the 3153 serial port interface:
- Is the interface RS232 or RS422.
- When the 3153 interface is RS232, the 3153 Main Serial
Port is configured as a DTE (Data Terminal Equipment) and
the 3153 Auxiliary Serial Port is configured as a
DTE (Data Terminal Equipment).
- When connecting:
- A DTE to DTE or DCE to DCE devices together, a null-modem
cable is required. If a modem cable is used, no
communication occurs.
- A DTE to DCE devices together, a modem cable is required.
If a null-modem cable is used, no communications occurs.
- When persons type or press keys on the keyboard, the 3153
sends a character or a sequence of characters to the host.
The host is responsible for the processing of the character
or sequence of characters. Processing may include:
- Echoing the character back to the 3153.
- Processing a character sequence (moving the cursor up,
insert or delete operations).
Recommended Solution:
---------------------
3153 DOES NOT DISPLAY ANYTHING, THERE IS NO VIDEO:
- Using the 3153 brightness, contrast controls (on the
right hand side of the video element) increase the
brightness and or contrast.
NOTE: 3153 offers Screen Saver (CRT Saver, Auto Dim).
When the 3153 is Screen Saver Mode, the 3153 video element
is blank. Press any key to exit 3153 Screen Saver Mode.
- If the 3153 properly performs its power-on sequence, the
3153 should display a cursor, characters or a status line
on the 3153.
- This confirms that the 3153 video portion of the 3153 video
element is working properly.
3153 DOES NOT COMMUNICATE, OR NO DATA IS DISPLAYED, OR THE
SCREEN IS BLANK WITH A CURSOR IN THE UPPER LEFT CORNER:
- Confirm the 3153 setup parameter 'Host/Printer' is correct:
- If the host port is the 3153 SES1 EIA port,
3153 'Host/Printer' must set to 'EIA/Aux', or 'EIA/Para'
or 'EIA/None'
- If the host port is the 3153 SES2 AUX port,
3153 'Host/Printer' must set to 'Aux/EIA', or 'Aux/Para'
or 'EIA/None'
- Confirm that the communications cable (modem versus
null-modem) is correct:
DTE Host Port to DTE 3153 EIA Port: Need null-modem cable.
DCE Host Port to DTE 3153 EIA Port: Need modem cable.
DTE Host Port to DCE 3153 Aux Port: Need modem cable.
DCE Host Port to DCE 3153 Aux Port: Need null-modem cable.
Problem Determination Tips:
----------------------------
The following items may assist with problem determination:
- Tip 1:
- In 3153 setup menu, set 'Local'='On' then exit 3153 setup.
- Press alphanumeric keys and cursor keys. The alphanumeric
characters should appear or the cursor should move.
- These steps indicate that the 3153 is working properly.
- In 3153 setup menu, set 'Local'='Off' then exit 3153 setup.
- Tip 2:
- If there is a nearby working 3151 or 3153, 'swap' the
communications cable between the 'working 3151/3153' and
the 'not working 3153' If the 'not working 3153' begins
to work properly, this indicates that the 3153 is working
properly. The problem is an incorrect communications cable
or the host system does not have the host port initialized.
3153 DISPLAYS EXTRA BLANK LINES BETWEEN LINES OF DATA
=========================================================================
Background:
-----------
The following items will cause the application not to
display correctly:
- Emulation selected in 3153 Does Not Match Host Emulation:
- The 3153 supports many ASCII terminal emulations (IBM 3151,
DEC VT200, WYSE 50, WYSE 60). If the host operating system
or application is expecting DEC emulation and the 3153 is
configured for IBM 3151 emulation, the 3153 will not
display the application correctly. IBM 3151, DEC VT200
and WYSE 50 commands are different. The emulation selected
in the 3153 must match the host operating system or
application program.
- 3153 Setup Menus:
- Many 3153 setup parameters affect the display of an
application: 3153 setup parameters include:
- Auto Wrap, Rows, Columns, Scroll, Page Length,
Recev , Character Set, Code Page.
Persons need to know what the host operating system
or application program expects. These setup values must
match the host operating system or application.
Review the 3153 setup menus for accuracy.
Recommended Solution:
---------------------
This is a common problem for 3151, 3153 and other ASCII
terminals. Persons must need to know host operating
system or application program requirements. Persons should
contact their systems administrator or application programmer.
The Background Information above, may offer some guidance.
If there is a nearby 3151, 3153 that is working correctly,
recommend looking at its setup values and compare to the
not working 3153 setup values.
3153 DISPLAYS A LARGE BLOCK IN THE CENTER OF SCREEN
=========================================================================
Problem/Symptom:
----------------
The 3153 displays a large block in the center of the 3153
when the 3153 is powered on. The large block is approximately
1-inch high and may be 2 to 7-inches wide. The large block
may have characters, letters, number in it.
Background Information:
-----------------------
The 3153 Programmable Banner is being displayed in the
center of the 3153, when the 3153 is powered on.
The 3153 allows a user to display a Banner when the 3153
is powered on. The 3153 Banner is programmable and can
include letters, numbers or special characters. The 3153
Banner can store up to 30 characters.
Recommended Solution:
---------------------
If the 3153 Programmable Banner is not desired, recommend
to disable the 3153 Programmable Banner. To disable, or edit
the 3153 Programmable Banner follow the steps below:
- Press and hold the left Ctrl key and press the Tab key.
The 3153 displays 'edit banner' at the top of the 3153.
- Using the backspace key, erase all characters.
- After all characters have been erased, press the
Enter/Return (above the right shift key). to save.
3153 DISPLAYS A SINGLE ROW, LINE OF CHARACTERS, DATA
=========================================================================
Problem/Symptom:
----------------
3153 displays a single row/line of characters/data. The cursor
is at the right most column. There is no characters/data below
the single row/line of characters/data.
Background Information:
-----------------------
When 3153 setup parameter 'Auto Wrap = Off', all data received
by the 3153 is displayed on a single row. The cursor stops
at the right hand side (margin) of the display. The data
received overwrites itself.
When 3153 setup parameter 'Auto Wrap = On', the cursor moves
to the next line, first column (left margin). The data
continues to display the data.
Recommend Solution:
-------------------
Change 3153 setup parameter 'Auto Wrap = On'.
Notes:
------
For RS/6000 attachment, recommend to set 'Auto Wrap' = 'On'.
3153 DISPLAYS PARALLEL PORT TRANSMIT ERROR CONDITION
=========================================================================
Problem/Symptom:
----------------
3153 displays 'Transmit Condition Parallel Port No Printer'
Background Information:
-----------------------
3153 displays 'Transmit Condition Parallel Port No Printer'
when:
- 3153 is configured for a printer using the parallel port:
3153 Setup Parameter (Host/Printer=EIA/Para or Aux/Para).
- A printer is not attached.
- A Print operation is requested from the 3153 keyboard or
host application or operating system.
The 3153 factory default setting for Host/Printer is EIA/Para.
Recommended Solution:
---------------------
- Attach a parallel printer
(if parallel printer is desired).
- Set 3153 'Host/Printer'='EIA/None' or 'Aux/None'
(if parallel printer is not desired).
3153 ATTACH PRINTER NOT PRINTING ANY DATA, CORRECTLY
=========================================================================
Problem/Symptom:
----------------
This item covers the following Problems/Symptoms related to
using/attaching printers attached to the 3153:
- Printer is not printing any data. Nothing is being printed.
- Print key or Print Screen key not working.
- Printer is printing garbage or junk data, characters.
- Printer is not printing all the data. Some data is missing.
Background Information:
-----------------------
There are several components of printer operations associated
with a 3153:
- Physical attachment of a printer to the 3153 serial or
parallel ports. Correct 3153 port, correct printer cable
and correct 3153 setup parameters.
- The definition of the printer that is attached to the
3153. Is the printer a 'system' defined printer where the
host is controlling the printer. Is the printer being
being used as local 3153 printer where the 3153 is locally
controller the printer.
- The definition of the 3153 Print, Print Keys (if the 3153
keyboard is being used for print operations). This
definition is dependent on the emulation (IBM, DEC, WYSE).
These components determine the operation of the printer.
Persons need to know the components related to printer
attachment to the 3153.
Incorrect operation may result in:
- No data, nothing is being printed or printing.
- Print Key, Print Screen key not working.
- Garbage or junk characters, data being printed.
- Missing data, some data not being printed.
Recommended Solution:
---------------------
NO DATA, NOTHING IS BEING PRINTED OR PRINTING:
Confirm Proper Printer Connection/Cabling to the 3153:
These steps confirms proper attachment to the 3153. It
confirms that the 3153 can print to an attached printer.
This step confirms:
- Proper printer (serial versus parallel) is attached
and is attached to the proper 3153 port.
- Printer has proper cable (serial versus parallel)
- 3153 has correct 'Host/Printer' setup parameter.
Use the 3153 Print-Page Local Key, 3153 Users Guide Appendix A,
and print the 3153 setup menus.
- Enter 3153 setup menu.
Press and Hold the Left-Ctrl with the left-shift key,
at the same time pressing the (./Del) Numeric Keypad Key.
- If 3153 Setup Menu Prints: Printer, 3153 are properly
configured, connected and cabled.
- If 3153 Setup Menu Does Not Print: Printer, 3153 are not
properly configured or cabled. Items to check are:
- If the Printer is a Parallel Printer:
- Must be attached to the 3153 Parallel Port.
- Must have a parallel printer cable.
- 3153 'Host/Printer' must be 'EIA/Para' or 'Aux/Para'
- If the Printer is a Serial Printer:
- Must be attached to a serial Port (SES1-EIA,SES2-AUX)
SES1-EIA: Port is configured as a DTE
3153 Setup Parameter 'Host/Printer'='Aux/EIA'
SES2-AUX: Port is configured as a DCE.
3153 Setup Parameter 'Host/Printer'='EIA/Aux'
- Is the printer is a DTE or DCE?
DTE to DTE or DCE to DCE requires a null-modem cable.
DTE to DCE requires a modem cable.
PRINT KEY, OR PRINT SCREEN KEY NOT WORKING:
Confirm that the printer can print when attached to the 3153
by following 'NO DATA, NOTHING IS BEING PRINTED OR PRINTING'
listed above. If the 3153 Setup Menus print correctly,
the 3153 and printer are properly configured, connected and
cabled, continue with the information described below:
The operation of the Print, Print Screen key is dependent on
the emulation (IBM, DEC, WYSE):
- IBM: The 3153 power-on with Print Key Host Attention Mode
Off. When a Print key is pressed, all the data displayed
is sent to the printer without host involvement. The
host operating system or application can enable the Print Key
Host Attention Mode On. When a Print key is pressed the
3153 sends the host an ASCII Character Sequence indicating
that a Print Key was pressed. The host is responsible for
processing/handling the print key. To determine if
Print Key Host Attention Mode is On, in 3153 setup, set
'Local'='On' and the Print Key again. This confirms that an
character sequence is being sent to the host when the Print
key pressed. The host operating system or application is
responsible for proper processing/handling. Recommend to
contact a systems administrator or application programmer.
- DEC: The Print Key along the top-right row of keys is not
defined. Recommend re-defining the Print Key, in 3153 setup,
by specifying 'ESC x5B i' sequence and 'Key Dir'='Screen'.
This should get the Print Key to execute a screen
print. Note x5B is a hex 'x'5B'.
Reference: 3153 Users Guide 'Setup', section 'Program: F12'.
- WYSE: When a Print Key is pressed the 3153 sends the host
an ASCII Character sequence indicating that a Print Key
was pressed. The host is responsible for processing/handling
the print key. To confirm this, in 3153 setup, set
'Local'='On' and the Print Key again. This confirms that a
'ESC P' ASCII character sequence is being sent when
'Local'='Off'. The 3153 setup menus allow function keys to
be redefined. Recommend re-defining the Print Key by
specifying 'ESC P' as the sequence and 'Key Dir'='Screen'.
This should get the Print Key to execute a screen print.
Reference: 3153 Users Guide 'Setup', section 'Program: F12'.
Persons need to know operation, definition or Print Keys
for the emulation selected.
PRINTER IS PRINTING GARBAGE, JUNK CHARACTERS OR DATA.
Confirm that the printer can print when attached to the 3153
by following 'NO DATA, NOTHING IS BEING PRINTED OR PRINTING'
listed above. If the 3153 Setup Menus print correctly,
the communication values between the 3153 and printer are
correct. Continue with the information below.
The printer printing garbage or junk data is a result of the
commands being sent by the host operating system or
application. Recommend to contact system administrator or
application programmer.
PRINTER IS NOT PRINTING ALL THE DATA (SOME DATA IS MISSING):
This symptom is typically caused by:
- Communication Pacing (XON/XOFF, DTR/DSR) not enabled
between the 3153 and printer. Review the 3153 and
printer setup Communication Pacing values. To confirm
that this symptom is related to a Communication Pacing,
lower the 3153 Communication Baud Rate (1200 or 2400)
between 3153 and host. Retry print operation. If the
printer prints all the expected data, then the missing
data is due to 3153-Printer setup communication Pacing
parameters. If the printer does not print all the
expected data, the host operating system or application
may not be actually all the data. Need to contact the
systems administrator or application programmer.
3153 DUAL, MULTIPLE SESSION NOT WORKING
=========================================================================
Problem/Symptom:
----------------
3153 dual, multiple session not working (keyboard and or communication):
- Session 1 works and Session 2 does not work.
- Session 2 works and Session 1 does not work.
- Both sessions are not working.
Background Information:
-----------------------
Dual (Multiple) Sessions by Multiple Ports Information:
- All 3153's support real dual session using the 3153 Main
Serial Port and the 3153 Auxiliary Serial Port.
- 3153 is configured for two sessions (in 3153 setup menu
'Sessions'=Two).
- 3153 has two serial communications cables attached:
- One cable attached to the 3153 Main Port (SES1 EIA)
- One cable attached to the 3153 Auxiliary Port (SES2 AUX)
- The two serial communications cables may be connected to
a single host (using two host ports) or to two separate
host systems.
- Each 3153 session can have unique setup values (emulation,
communication, keyboard setup values).
- The 3153 Parallel Port can have a printer attached and
the printer can be used by either 3153 session.
- The user switches between sessions using the left-Ctrl
key with the Enter Key (numeric keypad). The 3153 status
- The 3153 status line indicates the active sessions by
displaying 'S1' for Session 1 and 'S2' for Session 2.
CAUTION:
- When the 3153 is configured for dual session, generally
the same communications cable cannot be used for both
3153 serial ports because:
- The 3153 Main Port is configured as a DTE (when RS-232).
The 3153 Auxiliary Port is configured as a DCE.
If both host ports are DTE, the 3153 Main Port serial cable
must be a null-modem cable and the 3153 Auxiliary serial
cable must be a modem cable. If the same
communications cable is used for both the Main and
Auxiliary Port, only one of the two sessions will work.
Recommended Solution:
---------------------
- In 3153 setup menu confirm that the 3153 is configured for
two sessions (in 3153 setup menu 'Sessions'=Two).
- If one session is working and the other session is not
working, determine if the communications cable
(modem or null-modem) is incorrect by following:
- Swap the communications cables between Main and Auxiliary.
If both the 'working' and 'non-working' session 'moves' to
the other port, the 3153 communication ports are working
properly. The 'not working' session has an incorrect
communications cable.
3153 LINE DRAWING, BOX CHARACTERS NOT DISPLAYING
=========================================================================
Problem/Symptom:
----------------
The following symptoms listed below are similar:
- 3153 does not display line drawing characters
- 3153 does not display box characters
- 3153 does not display window borders correctly
- 3153 does displays letters, instead of window border
Background Information:
-----------------------
This is a common problem with ASCII terminals (3151, 3153, WYSE, DEC).
- HOST CONTROL:
- The host operating system and application program can control what
character set, or code page is displayed when configured for
IBM 3151, DEC VT200, WYSE 50, or WYSE 60. Each emulation has its
own method of displaying character sets and code pages.
- 3153 SETUP PARAMETERS:
- The 3153 setup parameters also affect character set
and code page displayed:
- Character Set: National or Multinational
- Code Page: CP437, CP850, ISO-1 (ISO 8859)
- EIA Data Format: 7-bit or 8-bit mode
Recommended Solution:
---------------------
- When configured for IBM 3151 emulation, recommend to
modify 3153 setup parameters (in 3153 setup menus):
- set 'Character Set'='Multinational' and try the following
various code pages:
- 'Code Page'='CP437'
- 'Code Page'='CP650'
- 'Code Page'='ISO-1'
- If the above recommendation solution, does not correct it, recommend
to contact the systems administrator, application programmer.
Notes:
------
- For programming information on the 3153 and 3153, refer to
3153 Programmers Reference Manual (GC30-3707)
3151 Programmers Reference Manual (GA18-2634)
- For information on Character Sets, Code Pages and Keyboard
Layouts, refer to:
National Language Support Reference Manual-Vol 2 (SE09-8002)
Keyboards and Code Pages - PCDOS 7 (S83G-9310)
- For 3153 supported keyboards, character sets and code pages,
refer to the 3153 Marketing Reference Guide (G520-9415).
3153 NOT SAVING (LOSING) SETUP PARAMETERS
=========================================================================
Problem/Symptom:
----------------
The 3153 is not saving setup values or looses it setup values or
changes its setup values:
Background Information:
-----------------------
There are several causes for a 3153 losing, not saving or
changing its setup values.
- Host Operating System/Application (Change Setup Commands):
The host operating system or the host application can change
most of the 3153 setup values by sending commands
(IBM 3151, WYSE, DEC emulation) that change a 3153 setup
value. These commands change the operation of the 3153.
Persons must know what the host operating system,
host application is controlling.
- Host Operating System/Application (Terminal Reset Commands):
The host operating system or the host application can reset the
3153 by sending the appropiate emulation reset command. Persons must
know what the host operating system, host application is controlling.
- 3153 Setup Menus:
The user changes parameters in the 3153 setup menus, but
does perform the 'save'. When the 3153 is powered off then
on, the parameters have not been saved.
Recommended Solution:
---------------------
Determine if Host Operating System/Application is changing
the 3153 setup values. Do the following steps:
1. Set the 3153 setup parameters as needed.
2. Perform 3153 setup parameters save operation.
3. Power off 3153.
4. Power On 3153.
5. Confirm that the setup values have been properly saved. (This
step confirms that a 'save' function was properly preformed).
6. Begin/Start the host application.
7. Periodically check 3153 setup parameters.
If all the steps are followed, and sometime during step 7 a 3153
setup value is changed, the host operating system or application
is changing the 3153 setup values. Persons should check
with their systems administrator, systems programmer.
3153 NOT DISPLAYING CORRECTLY WHEN USING VI EDITOR (RS/6000 with AIX)
=========================================================================
Problem/Symptom:
----------------
The 3153 does not insert, delete or update when using vi editor.
Background Information:
-----------------------
When the 3153 is configured for IBM 3153 emulation, the
3153 setup parameter 'Force Insert' determines how the 3153
processes a insert (line, character) operation.
When 'Force Insert' = Off:
- If there is no space to insert or character or line,
an insert operation is not performed. The characters
or line is not 'forced off' the display. The characters
or line stops at the right margin (for characters) or
line stops at the bottom (for line).
When 'Force Insert' = Line
- The current line is replaced by a null line and the
lower lines are moved down one line. The bottom line
is discarded, in other words, 'forced off' the display.
When 'Force Insert' = Character
- The current character is replaced by a null character and the
following characters are moved one position to the right.
The last character on the row is 'forced off' the display.
Recommended Solution:
---------------------
For RS/6000 attachment, recommend to set 'Force Insert' = 'Both' or
'Line'.
3153 INFO: WORLDWIDE MODEL AND PART NUMBER
=========================================================================
- The Model of a 3153 is used to order the 3153 from IBM.
- The Model of a 3153 is not identified anywhere on the 3153.
- The Model of a 3153 is determined by combining:
- 3153 video element part number (IBM manufactures
Northern,Equatorial,Southern Hemisphere video elements
due to the effect of the earth's magnetic fields).
- 3153 keyboard element part number
- IBM announced two sets of 3153's:
- Spring 1995: IBM 3153's without IBM 3151 emulation.
3153 offering RS-232 only.
- Fall 1995: IBM 3153's with IBM 3151 emulation.
3153 models that offered RS-422.
- This section does not the 3153 Keyboard Part numbers.
Recommend to obtain the 3153 Marketing Reference Guide.
===============================================================
= SPRING 1995: (3153 without IBM 3151 Emulation) =
===============================================================
- 3153 Models by Geography (Geo):
-------------------------------------------------------------
Description US CAN LA AP EMEA
======================= === ==== === === ====
Green, RS-232 Main Port AG3 Gxy1 Gxy Gxy Gxy
Amber, RS-232 Main Port AA3 Axy1 --- --- Axy
White, RS-232 Main Port AW3 Wxy1 --- --- Wxy
x=specifies keyboard type:
For CAN/EMEA/LA: 'B' specifies PC-style keyboard
For AP: '1' specifies PC-style Keyboard
y=specifies keyboard language
- 3153 Video Element Part Numbers:
-------------------------------------------------------------
Part No Description Geo FRU Part
======= ================================= ====== ========
25H2143 Green,Northern,RS232 Main Port US,CAN 25H2128
25H2144 Amber,Northern,RS232 Main Port US,CAN 25H2129
25H2145 White,Northern,RS232 Main Port US,CAN 25H2130
25H2152 Green,Equatorial,RS232 Main Port LA,AP ---
25H2149 Green,Northern,RS232 Main Port EMEA ---
25H2150 Amber,Northern,RS232 Main Port EMEA ---
25H2151 White,Northern,RS232 Main Port EMEA ---
===============================================================
= FALL 1995: (3153 with IBM 3151 Emulation) =
===============================================================
- 3153 Models by Geography (Geo):
------------------------------------------------------------
Description US CAN LA AP EMEA
======================= === ==== === === ====
Green, RS-232 Main Port BG3 Hxy1 Hxy Hxy Hxy
Amber, RS-232 Main Port BA3 Bxy1 --- --- Bxy
White, RS-232 Main Port BW3 Xxy1 --- --- Xxy
Green, RS-422 Main Port CG3 Cxy1 Ixy Ixy Ixy
Amber, RS-422 Main Port CA3 Ixy1 --- --- Cxy
White, RS-422 Main Port CW3 Zxy1 --- --- Zxy
x=specifies keyboard type:
For CAN/EMEA/LA: 'A' specifies ASCII-style Keyboard
'B' specifies PC-style Keyboard
For AP: '2' specifies ASCII-style Keyboard
'1' specifies PC-style Keyboard
y=specifies keyboard language
- 3153 Video Element Part Numbers:
------------------------------------------------------------
Part No. Description Geo FRU Part
======== ================================ ====== ========
42H0400 Green,Northern,RS232 Main Port US,CAN 25H4317
42H0401 Amber,Northern,RS232 Main Port US,CAN 25H4318
42H0402 White,Northern,RS232 Main Port US,CAN 25H4319
42H0450 Green,Northern,RS422 Main Port US,CAN 42H0443
42H0451 Amber,Northern,RS422 Main Port US,CAN 42H0444
42H0452 White,Northern,RS422 Main Port US,CAN 42H0445
42H0406 Green,Northern,RS232 Main Port EMEA ---
42H0407 Amber,Northern,RS232 Main Port EMEA ---
42H0408 White,Northern,RS232 Main Port EMEA ---
42H0456 Green,Northern,RS422 Main Port EMEA ---
42H0457 Amber,Northern,RS422 Main Port EMEA ---
42H0458 White,Northern,RS422 Main Port EMEA ---
42H0403 Green,Northern,RS232 Main Port AP ---
42H0453 Green,Northern,RS422 Main Port AP ---
42H0409 Green,Equatorial,RS232 Main Port AP,LA ---
42H0459 Green,Equatorial,RS422 Main Port AP,LA ---
42H0440 Green,Southern,RS232 Main Port AP ---
42H0465 Green,Southern,RS422 Main Port AP ---
=========================================================================
| End of 3153 information |
=========================================================================
Author: Gary Carlson GCARLSON@US.IBM.COM 02/06/1999