IBM WorkPad - WorkPad not being recognized in cradle

2.460 bytes

Service Hints & Tips

Document ID: LWIK-3Z7QHN

IBM WorkPad - WorkPad not being recognized in cradle

Applicable to: World-Wide

SYMPTOM:
When attempting to transfer data between the IBM WorkPad and you desktop or notebook computer, it does not recognize that the WorkPad is attached.

CONFIGURATION:
Any desktop or notebook computer attached to an IBM WorkPad.

SOLUTION:
First ensure that the serial port is enabled and is functioning properly. If the serial port is enabled and is functioning properly, then test the WorkPad cradle to ensure that it is communicating with the desktop or notebook computer. To test the cradle, perform the following steps:

1. Click on Start ==> Programs ==> Accessories ==> Communications ==> Hyperterminal.
2. Double-click on the Hypertrm.exe icon.
3. Name your session, and then click on OK .
4. At the Phone Number screen, under Connect Using select Direct to COM X (where X is the COM Port used for your cradle), then click OK.
5. At the Port Settings screen ensure:

Bits per second is set for 9600
Data Bits is set for 8
Parity is set to None
Stop Bits is set to 1
Flow Control is set to None

select OK

6. Press the HotSync button on your cradle and you should see gibberish flow across the screen, verifying that your Organizer and cradle are functioning properly. If this does not produce a character stream, then the cradle is suspect and should be replaced.

Search Keywords

Document Category

Communications

Date Created

12-10-98

Last Updated

13-10-98

Revision Date

Brand

IBM ThinkPad

Product Family

WorkPad

Machine Type

8602

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

	Search Keywords
	Document Category	Communications
	Date Created	12-10-98
	Last Updated	13-10-98
	Revision Date
	Brand	IBM ThinkPad
	Product Family	WorkPad
	Machine Type	8602
	Model	Various
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes