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Service Hints & Tips

Document ID: JBAR-3Z7JPD

IBM IntelliStation / Servers - Windows NT Disk Administrator fails to delete partitions

Applicable to: World-Wide

SYMPTOM:
After installing IBM AntiVirus version 3.0, it is not possible to delete or modify hardfile partitions with Disk Administrator.

PROBLEM ISOLATION AIDS:
This tip may apply to all IBM PC, IntelliStation, and server systems running Windows NT and installed with IBM AntiVirus version 3.0.

FIX:
The IBM AntiVirus shield service (AVSERVICE) must be stopped via the Services icon in Control Panel.

1. Click the Start button on the desktop.
2. Select menu item Settings.
3. Select menu item Control Panel.
4. Find and double click Services Icon in the opened Control Panel Folder.
5. A list dialog box with several NT services will be listed in this dialog box. Find and highlight AvServices in the list.
6. To the right of the current dialog box there is a button titled Stop. Click this button to stop IBM AntiVirus services.
7. Close the dialog box and delete the desired partition.
8. To restart IBM AntiVirus services you must shutdown and restart the computer.

Windows and Windows NT are trademarks of Microsoft Corporation.

SAS KEYWORDS:
PSY2 PSY2MISC CDT PWS
SERVER NETFINITY ANTIVIRUS30 UNCLASSIFIED
CMVC97963

Search Keywords

Hint Category

Windows NT

Date Created

12-10-98

Last Updated

30-10-98

Revision Date

23-10-99

Brand

IBM IntelliStation, IBM PC, IBM PC Server

Product Family

M Pro, Z Pro, E Pro, PC 300GL, PC 300XL, PC 300PL, Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 300, PC Server 310, PC Server 315, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720, Server 85, Server 95, Server 195, Server 295

Machine Type

6888, 6889, 6898, 6865, 6899, 6893, 6265, 6272, 6275, 6282, 6285, 6284, 6561, 6591, 6588, 6562, 6592, 6862, 6892, 8476, 8644, 8659, 8660, 8661, 8651, 8680, 8640, 8639, 8638, 8641, 8650, 8642, 9585, 9595, 8595, 8600

Model

various

TypeModel

Retain Tip (if applicable)

H164827

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