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Service Hints & Tips

Document ID: PFAN-3W7QMB

Aptiva, ThinkPad - New on the IBM PC Support web site!

Applicable to: World-Wide

On Friday, July 10th, IBM's new Knowledge Base was released to allow you to quickly and easily diagnose problems on ThinkPad and Aptiva computers. Available for profiled users, this is the same system that is used by IBM PC HelpCenter specialists. The IBM Knowledge Base guides you from a problem to a resolution by asking simple questions based on the collective experience of IBM's senior support specialists. Along the way, you'll find plenty of links to documents that provide supporting information to help you resolve your problem. The IBM Knowledge Base can help you with a wide array of problems, ranging from simple "how-to" questions to more complex issues such as networking and communications. The Knowledge Base is available from your personalized web page once you have profiled your IBM system. If you are not yet profiled go to http://www.pc.ibm.com/support/. Have the power of IBM's senior support specialists at your fingertips -- visit the IBM Knowledge Base today!

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IBM Aptiva, IBM ThinkPad

Product Family

Aptiva, ThinkPad 300, ThinkPad 310, ThinkPad 315, ThinkPad 340, ThinkPad 345, ThinkPad 350, ThinkPad 355, ThinkPad 360, ThinkPad 365X/XD, ThinkPad 365C/CS, ThinkPad 365CD/CSD, ThinkPad 365E/ED, ThinkPad 370, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 500, ThinkPad 510, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 600, ThinkPad 700, ThinkPad 701, ThinkPad 710, ThinkPad 720, ThinkPad 730, ThinkPad 750, ThinkPad 755C/CS, ThinkPad 755CE/CSE, ThinkPad 755CX, ThinkPad 755CV, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad Docking Stations, WorkPad

Machine Type

2134, 2136, 2137, 2138, 2139, 2140, 2142, 2144, 2153, 2159, 2161, 2162, 2168, 2176, 2615, 2600, 2610, 2620, 2618, 2619, 2625, 2624, 9545, 2635, 2603, 2604, 2640, 2645, 9552, 2630, 2523, 2524, 9546, 9547, 9548, 9549, 3550, 3545, 3546, 3547, 8602




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