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7.720 bytes |
Service Hints & Tips |
Document ID: DETR-44KJ7L |
Aptiva - 2144/2168 (SL-C) Diagnostics - Advanced diagnostics device presence
Applicable to: World-Wide
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|001|
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DO ANY MESSAGES, ERROR CODES, BEEPS, OR SYMPTOMS APPEAR?
Yes No
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| |__
| |002|
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| Go to Step 004.
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|__
|003|
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Go to "Index of Symptoms, Messages, Error Codes, or Beeps" in topic 2.2.
If directed here from the Index, go to Step 006.
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|004|
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(From step 002)
- Power off the system unit.
- Insert the Advanced Diagnostics diskette into drive A.
- Power on the system unit, and check for the following responses:
1. One short beep
2. Diagnostic screen
DID THE SYSTEM PRODUCE THE BEEP AND DIAGNOSTIC SCREEN?
Yes No
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| |__
| |005|
| |___|
| - Go to "Index of Symptoms, Messages, Error Codes, or Beeps" in
| topic 2.2.
|
|
|__
|006|
|___|
(From page 2.7)
(From steps 003 and 007)
- Select 0 (SYSTEM CHECKOUT) on the diagnostic screen.
- Press Enter.
Compare the Installed Devices list with the actual options installed in
the system unit. (Remove the system unit cover if necessary to verify
what devices are installed.)
DOES THE INSTALLED DEVICES LIST CORRECTLY IDENTIFY THE DEVICES INSTALLED
IN THE SYSTEM UNIT?
Note: If necessary, remove the cover and visually compare the devices
installed in the system unit to those shown in the installed
devices list.
Yes No
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| |
| |__
| |007|
| |___|
| - Press N, then press Enter.
|
| Note: A 199 error at this point indicates you answered No to the
| question above in Step 006. Disregard the error.
| - Select 0 to add items. Press Enter.
| - Select the number of the item you want to add and then press Enter.
| - Press Y, then press Enter.
| - Select the 0 (RUN TESTS ONE TIME) option, then press Enter.
| - Select only the item that you added to test, then press Enter.
|
| Note: The Installed Devices list shows only those devices
| supported by this manual. If a device is missing from the
| list and is not factory installed, refer to the service
| manual provided for that device.
|
| If a factory-installed drive device or adapter card is not
| listed in the Installed Devices list, go to either
| "Diagnostics for Factory-Installed Drive Devices Not
| Supported by Advanced Diagnostics" in topic 2.8 or
| "Diagnostics for Factory-Installed Riser Card, Sound Card,
| or Adapter Cards Not Supported by Advanced Diagnostics" in
| topic 2.9.
|
| WERE YOU ABLE TO CORRECT THE INSTALLED DEVICES LIST TO MATCH THE
| DEVICES INSTALLED IN THE SYSTEM UNIT, WITHOUT RECEIVING AN ERROR CODE
| OR MESSAGE?
| Yes No
| | |
| | |__
| | |008|
| | |___|
| | - If you receive any messages, error codes, or beeps while
| | running a diagnostic test, go to "Index of Symptoms, Messages,
| | Error Codes, or Beeps" in topic 2.2.
| | - If you are told to replace a failing device, do so only after
| | ensuring all switches, power connectors, cables, and jumpers
| | are set correctly and show the correct voltages. See "Power
| | Supply" in topic 2.3 and "System Board Layouts--Machine Types
| | 2144 and 2168" in topic 5.1.
| | - Run the Advanced Diagnostics again to ensure there are no
| | other system failures. If you return to this point a second
| | time, go to "Index of Symptoms, Messages, Error Codes, or
| | Beeps" in topic 2.2.
| |
| |__
| |009|
| |___|
| - Run the System Checkout test again to ensure the system is
| operating normally.
| ______________________________________________________________________
|
|
|__
|010|
|___|
- Press Y, then press Enter. Follow the instructions on the screen.
- Select the number of times to run the test.
- Press Enter.
- Select the option you want to test, or press Enter to select all
options.
Note: If you receive a 199 error, or if you have an undetermined
problem, run all tests.
DOES THE DIAGNOSTIC TEST FINISH WITHOUT ERROR CODES?
Yes No
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| |__
| |011|
| |___|
| - If the last test stops and you cannot continue, first make sure all
| switches, power connectors, cables, and jumpers are set and seated
| correctly and show the correct voltages. Then replace the last
| device tested.
| - Make note of any messages, error codes, beeps, or new symptoms. Go
| to "Index of Symptoms, Messages, Error Codes, or Beeps" in
| topic 2.2.
|
|__
|012|
|___|
- The Advanced Diagnostics did not detect a failure. If the system still
displays a failure:
› Check all adapter card jumper settings.
› Check all adapter card switch settings.
› Check all adapter card cables and connectors for proper
installation.
› Check all power connectors for correct voltages. See "Power Supply"
in topic 2.3 and "System Board Layouts--Machine Types 2144 and 2168"
in topic 5.1.
- Run the Advanced Diagnostics for All Devices with the 0 (RUN TESTS ONE
TIME) option.
- If a message indicates a failing device is still present and lists a
FRU, replace with the FRU indicated.
- If an error code is displayed, go to "Index of Symptoms, Messages, Error
Codes, or Beeps" in topic 2.2.
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Document Category |
Diagnostics | |
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Date Created |
28-01-99 | |
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Last Updated |
28-01-99 | |
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Revision Date |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2144, 2168 | |
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Model |
22P; 24P; 25P; 29P; 14P; 26P; 62P; 66P; 16P; 82P; 86P; 27P; 83P; 22F; 24F; 25F; 26F; 62F; 27F; 18P; 19P; 20P; WM1; WM2; SW2; 743; 843; 744; 754; 853; 854; 755; 766; 866; 784; 785; 787; 887; 789; 889; 797; 745; 767; 855; 756; 786; 782; 788; 888; 792; 798; 768; 856; 857; 8K2; S86; S82; T82; H55; H66; H77; H78; H89; H92; H67; H80; H81; H90; H93; L55; L66; L77; L78; L89; L92; L67; L80; L81; L90; L93; K66; K77; KB1; KB2; K78; K89; K92; KB3; K67; K80; K81; KB4; MB4; KB5; MB5; K90; K93; KB6; X65; X70; X88; X79; X89; X90; Y65; Y70; Y78; Y84; Y88; Y79; Y89; Y90; 26J; 68J; 62J; 27J; 28J; 63J; 64J; 65J | |
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