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Service Hints & Tips

Document ID: HMJN-3H8JHA

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Modems - Slow or unstable modem connection (EMEA only)

Applicable to: EMEA

Problem :
The modem can only reach speed of 19.200 or at best 21.600 Bps.

Explanation:
If a Beocom 1000 phone is attached to the phone line the Beocom 1000 phone is interfering with the modem. Beocom 1000 phones were produced from 1987-1989. They constantly drain power from the phone line, which interfers with the modem signals.

Fix :
As a workaround you can disconnect the phone while using a modem. B&O, the manufacturer of the phone, has a fix that is available for a fee.

Search Keywords

Hint Category

Performance

Date Created

19-05-97

Last Updated

24-11-98

Revision Date

19-11-99

Brand

IBM Options

Product Family

Modems

Machine Type

2400, 9600, 14.4K, 19.2K, 28.8K, 33.6K, 56K, 128K

Model

All

TypeModel

Retain Tip (if applicable)

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