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Service Hints & Tips

Document ID: MCGN-3MWL9B

6542 G40 Display - Blank screen with Windows 95

Applicable to: World-Wide

SYMPTOM:
After attaching an IBM Model 6542-103 G40 display and choosing the Cirrus 5446 video driver install icon, allowing the video driver to automatically set the refresh rate results in a black screen when Windows 95 is restarted.

PROBLEM ISOLATION AIDS:
This tip applies to IBM PC Model PC300GL, machine types 6272 and 6282, running Windows 95 and using Cirrus Logic 5446 video driver version 1.13s or earlier.

FIX:
Download and install Cirrus Logic 5446 Windows 95 video driver version 1.13W, file name ZV3T10A.EXE.

In order to recover from the black screen condition, Windows 95 may need to be restarted in Safe Mode to reset the video to VGA. The updated driver can then be installed in Windows 95.

ZV3T10A.EXE may be downloaded via the Internet from the IBM Personal Computer File Library by searching the following Internet URL:
www.us.pc.ibm.com/files.html

ZV3T10A.EXE may also be obtained from the IBM PC Company BBS system by calling 919-517-0001.

Windows 95 is a trademark of Microsoft Corporation.


SAS KEYWORDS:
PSY2DISP PSY2OPER PSY2 PSVP
PSVPDISP PSVPOPER D/T6272 D/T6282
6272 6282 76194 76195
HLPCT_3751


Search Keywords

Cirrus, G40

Hint Category

Display/Monitor, Windows 95

Date Created

16-10-97

Last Updated

20-01-99

Revision Date

20-01-2000

Brand

IBM Monitors, IBM PC

Product Family

G Series (G40/G50/etc.), PC 300GL

Machine Type

6542, 6272, 6282

Model

ALL

TypeModel

Retain Tip (if applicable)

H131419

Reverse Doclinks
and Admin Purposes

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