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Service Hints & Tips |
Document ID: JBAR-44QMFH |
IBM PC300GL (Type 6272) - IBM PCI WoL adapter may not wake up system
Applicable to: AP-N, AP-S, Canada, LA, United States
SYMPTOM:
The adapter will sometimes hang in an improper state during system power off, resulting in an inability to perform WoL functions.
PROBLEM ISOLATION AIDS
This is a machine specific problem with the IBM PC300GL Series 6272 systems ONLY, and the IBM PCI Wake on LAN Token-Ring Adapter.
The problem appears to be a compatibility issue with the IBM PC300GL Series 6272, and the IBM PCI Wake on LAN Token-Ring Adapter.
It appears to be related to an interaction between the smaller power supply used in the IBM PC300GL Series 6272, and the IBM PCI Wake on LAN Token-Ring Adapter. Changing to an IBM PC300GL (6282, 6284, 6267, 6277, 6287, or 6265) or IBM PC300PL(6275 or 6285), or, by changing to the IBM 16/4 Token-Ring PCI Adapter-2 will eliminate the failure.
FIX:
This is a machine specific problem with the IBM PC300GL Series 6272 systems ONLY, and the IBM PCI Wake on LAN Token-Ring Adapter.
A replacement adapter is available. In order to obtain the replacement, please call the IBM Personal Systems Group HelpCenter in the US at 1-800-772-2227. Listen carefully to the voice response unit and follow the prompts to speak to Networking Hardware help. To expedite the replacement process please have the following information prior to calling:
SAS KEYWORDS:
6272 D/T6272 PSY2 PSY2COMM
CDT CDTCOMM PCI UNCLASSIFIED
Search Keywords |
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Hint Category |
Networking, Adapter Cards, Retain | |
Date Created |
02-02-99 | |
Last Updated |
08-02-99 | |
Revision Date |
08-02-2000 | |
Brand |
IBM PC | |
Product Family |
PC 300GL | |
Machine Type |
6272 | |
Model |
various | |
TypeModel |
| |
Retain Tip (if applicable) |
H165808 | |
Reverse Doclinks |