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Service Hints & Tips

Document ID: MMER-3Y7HD8

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IBM IntelliStation/IBM PC - Microsoft Office 95 causes an access violation under Windows NT 4.0

Applicable to: World-Wide

Symptom:
Microsoft Office 95 under Windows NT 4.0 results in an Access Violation when the following video settings are used:
1024 x 768 and NOT 256 colors
640 x 480 and 16 million colors

Fix:
Do not use the video resolution of 640 x 480 and 16 million colors or 1024 x 768 (unless 256 colors is selected).

Search Keywords

Hint Category

Error Messages, Non-IBM Hardware/Software, Windows NT

Date Created

10-09-98

Last Updated

08-12-98

Revision Date

08-12-99

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, Z Pro, E Pro, PC 100, PC 140, PC 300GL, PC 300XL, PC 300PL, PC 330, PC 340, PC 350, PC 360, PC 365, PC 730, PC 750

Machine Type

6888, 6889, 6898, 6865, 6899, 6893, 6271, 6281, 6260, 6265, 6272, 6275, 6282, 6285, 6284, 6561, 6591, 6588, 6562, 6592, 6862, 6892, 6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6875, 6876, 6877, 6885, 6886, 6887

Model

All

TypeModel

Retain Tip (if applicable)

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