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Service Hints & Tips

Document ID: GKEY-3KNJN6

IBM PC - Symptom to FRU index

Applicable to: World-Wide


Symptom-to-FRU Index:
The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first.

Always begin with the General Checkout procedures. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to Undetermined Problem.

Notes:
If you have both an error message and an incorrect audio response, diagnose the error message first.

If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Check all power supply voltages before you replace the system board. (See Power Supply.)

Check the hard disk drive jumper settings before you replace a hard disk drive. (See Hard Disk Drive Jumper Settings.)

Important:
1. Some errors are indicated with a series of beep codes. (See Beep Symptoms.)

2. Type 6275, 6285, 6561, 6591, 6862, 6889, 6892, 6893 computers are default to come up quiet (No beep and no memory count and checkpoint code display) when no errors are detected by POST. To enable Beep and memory count and checkpoint code display when a successful POST occurs, enable Power on Status in setup. See Setup Utility Program.

3. The processor is a separate FRU from the system board; the processor is not included with the system board FRU. (See Replacing a System Board.)

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Hardware Maintenance Information

Date Created

05-08-97

Last Updated

03-12-98

Revision Date

09-11-99

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, Z Pro, E Pro, PC 300GL, PC 300XL, PC 300PL, PC 330, PC 340, PC 350, PC 360, PC 365, PC 730, PC 750

Machine Type

6888, 6889, 6898, 6899, 6893, 6272, 6275, 6282, 6285, 6284, 6561, 6591, 6588, 6562, 6592, 6862, 6892, 6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6875, 6876, 6877, 6885, 6886, 6887

Model

Various

TypeModel

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