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Service Hints & Tips

Document ID: GSMH-3FCDHU

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PC/IBM IntelliStation - Vital Product Data/flash BIOS (VPD) update procedure

Applicable to: World-Wide

Each computer has a unique vital product data (VPD) code stored in the non-volatile memory on the system board. After you replace the system board, the VPD must be updated. To update the VPD, see Flash (BIOS/VPD) Update Procedure on page 144 of the HMM. Management Information Format (MIF). Management Information Format (MIF) is a file used to maintain a list of the system unit serial number along with all serialized components; for example: system board, riser card, memory, and processor. MIF is used on the PC 300 Type 6562, 6592 computers.

At the time of computer manufacture, the EPROM (located on the riser card) will be loaded with the serial numbers of the system and all major components. The customer will have access to the MIF file via the DMI MIF Browser that is installed with the preload and is also available on the RTC CD provided with the system. A company called Retain-a-Group is a central data warehouse offering serial number data management. Retain-a-Group acts as a focal point to law enforcement.

The customer has the option to purchase serial number information and services from Retain-a-Group. It is the customer's responsibility to maintain the MIF file and to inform Retain-a-Group of any changes to the file. Some customers may request their servicers to assist them in maintaining the MIF file when serialized components are replaced during hardware service.
This assistance is between the customer and the servicer. The servicer can use the DMI MIF Browser to update the MIF
information in the EPROM. It is anticipated that some servicers might charge for this service.

To update the EPROM using the DMI MIF Browser:
1. Click Start from the desktop, then Programs.
2. Select IBM SystemView Agent.
3. Select Serial Number Information icon.
4. Click the plus sign to expand.
5. Select the component you want to view or edit.
6. Double click on the component you want to change.
7. Enter new data in the Value field.
8. Click on Apply

Laser Etching:
Laser Etching identifies the computer system and its major components to assist with identification, tracking, and retrieval.

Laser etching is used on these computers:
PC 300 Type 6272, 6282.
PC 300 Type 6562, 6592.
Intellistation Type 6898,6899.

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Hint Category

Hardware Maintenance Information

Date Created

20-03-97

Last Updated

09-04-98

Revision Date

08-04-99

Brand

IBM PC, IBM IntelliStation

Product Family

PC 300GL, PC 330, PC 340, PC 350, PC 360, PC 365, PC 730, PC 750, M Pro, Z Pro

Machine Type

6272, 6282, 6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6875, 6876, 6877, 6885, 6886, 6887, 6888, 6898, 6899

Model

Various

TypeModel

Retain Tip (if applicable)

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