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Document ID: GSMH-3E8DAJ

IBM PC - Windows for WorkGroups fails to install over DOS/Windows preload

Applicable to: World-Wide

Symptom:
Windows for WorkGroups fails to install beyond diskette #2.

Problem Isolation Guidance:
The 32bit disk access drivers (device=*int13 & device=*wdctrl) are commented out of the SYSTEM.INI file, and, the Cirrus video resolution is changed from VGA to a higher mode.

Fix:
Ensure that the 32 bit disk access drivers are not commented out within SYSTEM.INI. Configure the Cirrus graphics driver for VGA mode.
(The video resolution can be reset to a higher mode when Windows for Work Groups has completed installation.)

Search Keywords

Hint Category

DOS/Windows 3.x

Date Created

02-02-96

Last Updated

22-01-99

Revision Date

13-04-99

Brand

IBM PC

Product Family

PC 100, PC 140, PC 300GL, PC 330, PC 340, PC 350, PC 360, PC 730, PC 750

Machine Type

6260, 6271, 6281, 6272, 6282, 6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6875, 6876, 6885, 6886

Model

Various

TypeModel

Retain Tip (if applicable)

N/A

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