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IBM WorkPad - FAQs About E-mail
Applicable to: United States
The following highlighted questions are answered below.
What is WorkPad E-mail?
Who would typically use WorkPad E-mail?
What's required to access e-mail?
Which e-mail clients are supported?
Do you support POP3 (Internet Mail)?
Can I use WorkPad to access e-mail from my America Online account?
Can I use WorkPad to access e-mail from my CompuServe account?
Does the WorkPad E-mail work with Eudora?
Does the WorkPad E-mail work with a Macintosh desktop?
Can I access E-mail without and ISP?
Can I access E-mail without going through my PC desktop?
What is WorkPad E-mail?
The electronic mail application is comprised of two components: (1) the client software that runs under the Palm OS, and (2) a conduit that links e-mail data between WorkPad and the user's existing desktop e-mail system.
Unlike other handheld e-mail solutions, WorkPad does not require that a separate e-mail server be set up. Instead, it works with the existing desktop e-mail system to provide true inbox synchronization.
This is a key advantage in WorkPad's e-mail solution since it addresses the "two mailbox" problem that our competitors still face.
Who would typically use WorkPad E-mail?
There are two types of WorkPad users who typically would benefit from using
WorkPad E-mail:
1. Corporate WorkPad User- Interested in deploying multiple WorkPads into an organization. This person may set up dedicated systems for WorkPad dial-in support and would like the product to be secure, easy to install and easy to maintain. In this regard, the e-mail application must work with the existing corporate e-mail system.
2. Individual WorkPad User - Someone who is interested in creating and viewing e-mail messages with WorkPad. The user would use Microsoft Exchange or Outlook as their e-mail client.
What's required to access e-mail?
This page includes two checklists that you can use to determine if you can use WorkPad E-mail.
Will you use WorkPad to access e-mail locally or remotely?
Locally
Must have supported e-mail client.
Desktop running Windows 3.1, 95 or NT.
Accessing e-mail is as simple as a HotSync.
Remotely
Must have supported e-mail client.
Desktop running Windows 95 or NT
Must satisfy all Network HotSync requirements.
See Network HotSync FAQs for details.
Which e-mail clients are supported?
The WorkPad e-mail application works with MAPI (Microsoft) and VIM (Lotus) e-mail clients that run on Windows 3.1, 95 and NT.
In theory, any MAPI and VIM compliant packages should work fine with the WorkPad e-mail application. There may, however, be slight differences in vendor implementations of these standards and we have not thoroughly tested all clients
which claim to support MAPI or VIM.
Initial support for:
Lotus cc:Mail 2.5, 6.0, 7.0
(Any cc:mail client should work if the client employs cc:Mail Post Office
version DB 6 or DB 8; this includes cc:Mail 2.2)
Microsoft Exchange 4.0 (or Windows Messaging)
Microsoft Mail 3.5
Microsoft Outlook 1.0
Soon to follow (needs to be tested):
Eudora Pro 3.0
Lotus Notes 4.5
Novell GroupWise 5
Not currently supported:
America Online (AOL)
CompuServe*
DEC All-in-One
Eudora Lite
Eudora Pro 2.x
Netscape Mail
PROFS
UNIX Pine
*Note: Access to CompuServe e-mail is supported if using Microsoft Exchange or Outlook as the e-mail client to the CompuServe account.
Do you support POP3 (Internet Mail)?
Direct connections from your WorkPad to your ISP (Internet Service Provider) will not avoid the two-mail box problem. For those who really want to go directly from WorkPad to their ISP, third-party developers are working on that solution right now.
Can I use WorkPad to access e-mail from my America Online account?
This is not supported at this time. AOL's e-mail client does not support MAPI or VIM so we currently have no mechanism to support full synchronization of e-mail. Third-party developers are, however, working on an AOL solution.
Can I use WorkPad to access e-mail from my CompuServe account?
Yes - It is possible to access e-mail from your CompuServe account if Microsoft Exchange (or Outlook) is used as the e-mail client with the CompuServe gateway. WorkPad does not work directly with the CompuServe e-mail client.
Does the WorkPad e-mail work with Eudora?
Yes. WorkPad works with either Eudora Pro 3.0.1, Eudora Lite 3.0.1, or later versions (Select the Microsoft Exchange option from the Synchronize With options in the change HotSync Action dialog box. A future update will list Eudora 3.0.1 as an
option).
Does the WorkPad e-mail work with a Macintosh desktop?
Unfortunately, not at this time. The e-mail application only works with Windows 3.1, 95, and NT desktops. The Macintosh
currently does not support the conduit architecture required to seamlessly synchronize e-mail. We are working hard to
make the necessary architectural changes to support this functionality in the future.
Can I access e-mail without an ISP?
Yes, as long as you subscribe to an optional compatible e-mail service such as
PilotMail Online.
PilotMail Online is an e-mail service that allows you to send and receive e-mail without relying on your desktop PC, ISP, or any proprietary software. Please visit : http://www.pilotmail.net/ for more information on PilotMail Online. (Note: PilotMail
Online is in no way affiliated with IBM or Palm Computing,Inc. PilotMail Online is a separate company entirely responsible for supporting its own product.)
Can I access e-mail without going through my PC desktop?
Yes, if you subscribe to an optional compatible e-mail service such as Pilotmail Online (please see previous question) or a third-party product like Hand Stamp.
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Hint Category |
Communications | |
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Date Created |
22-09-97 | |
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Last Updated |
15-04-98 | |
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Revision Date |
09-04-99 | |
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Brand |
IBM ThinkPad | |
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Product Family |
WorkPad | |
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Machine Type |
8602 | |
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Model |
10U | |
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