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Document ID: RMIE-3G7CZT

IBM PC300GL - 800x600 causes blank screen in Japanese Windows NT 3.51 preload

Applicable to: World-Wide

Symptom :
IBM PC 300GL Series 6272 and 6282 systems may exhibit a blank screen when 800x600 resolution is selected from the Screen Control panel in the preloaded Japanese version of Windows NT Workstation v3.51.

Problem Isolation Aids :
The Cirrus video drivers are not installed.

When VGA Graphics Adapter is selected in the Screen Control panel, 640x480 and 800x600 become selectable resolutions. When the user selects 800x600 and the Test button is clicked, the screen will blank requiring a system reboot.

Fix :
Restart the operating system and install the Cirrus video drivers for the PC 300GL 6272/6282 or select 640x480 resolution to use the native Windows NT video drivers.

SAS Keywords :
PSVP PSY2 PSVPDISP PSY2DISP
IBMPC 60446 PSVPPROG PSY2PROG
UNCLASSIFIED PC 330 PC 340 PC300GL

Search Keywords

Hint Category

Retain, Windows NT

Date Created

16-04-97

Last Updated

17-04-98

Revision Date

15-04-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6272, 6282

Model

various

TypeModel

Retain Tip (if applicable)

H123246

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