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Document ID: RMIE-3G7BM9

IBM PC300GL - Video corruption in OS/2 with magnetic stripe reader

Applicable to: World-Wide

Symptom :
IBM PC 300GL Series 6272 & 6282 systems may exhibit the following symptoms in OS/2 3.x or 4.x with Cirrus video drivers and the IBM 4777/4778 Magnetic Stripe Reader drivers installed:

A. OS/2 WARP 3.x intermittently fails to boot. When the system does successfully IPL, operation is erratic. An OS/2 Full Screen may take up to a minute to display.

B. OS/2 WARP 4.x boots consistently, however, opening an OS/2 Full Screen takes approximately a minute to display.

C. In 800x600 resolution, switching from a DOS Full Screen to the Desktop and back to the DOS Full Screen causes video corruption.

Problem Isolation Aids :
The failure does not occur when using the native OS/2 VGA device drivers.

Fix :
Use the "/X" parameter (do not report error messages) when installing the 4777/4778 drivers in the OS/2 CONFIG.SYS file. This parameter will allow OS/2 to boot consistently, however, the OS/2 Full Screen in OS/2 WARP v4.0 will be displayed as a window.

To eliminate the failure on both versions of OS/2, use the native OS/2 VGA drivers in place of the Cirrus video device drivers.

This problem is still being investigated. This tip will be updated with additional information as it becomes available.

SAS Keywords :
PSVP PSY2 PSVPDISP PSY2DISP
IBMPC 60544 D/T6282 HANG
UNCLASSIFIED HUNG LOCKUP D/T4777
D/T4778 SCANNER PC300GL

Search Keywords

Hint Category

Retain, OS/2, Video

Date Created

16-04-97

Last Updated

17-04-98

Revision Date

15-04-99

Brand

IBM PC

Product Family

PC 300GL

Machine Type

6272, 6282

Model

various

TypeModel

Retain Tip (if applicable)

H123307

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