24.147 bytes

Service Hints & Tips

Document ID: RMIE-3FBHU3

IBM IntelliStation Z Pro/IBM PC - Error/unable to initialize modem in OS/2

Applicable to: World-Wide

IBM PC 300/700 or IBM IntelliStation Z Pro 6899 systems may exhibit an "Unable to initialize modem" error message in OS/2 WARP 3.x or OS/2 WARP 4.x when attempting to use a serial communications adapter.

When installing an adapter, ensure that the system resources for the adapter are available. For modems, ensure that the serial port to be used by the adapter (COM1 or COM2) are disabled via the Setup Utility prior to installing the adapter.

Other resource considerations are I/O address, memory resources, DMA, and IRQ assignments.

If the adapter is to be used as either COM3 or COM4, the "DEVICE=C:\OS2\BOOT\COM.SYS" line in the OS/2 WARP CONFIG.SYS file must be edited to enable support for COM3 or COM4 as follows:

For additional information on the COM.SYS command, refer to the online Command Reference within OS/2 WARP or the OS/2 WARP Users Guide.

The IBM PC 300/700 or IBM IntelliStation Z Pro 6899 systems Users Guide contains additional information on the use of the Setup Utility.

SAS Keywords :
PSVP PSY2 IBMPC PSY2PROG
PSVPPROG PSVPADPT PSY2ADPT PSY2OEM
PSVPOEM UNCLASSIFIED 59996 D/T6571
D/T6573 D/T6581 D/T6583 D/T6575
D/T6585 D/T6576 D/T6586 D/T6560
D/T6260 D/T6577 D/T6587 D/T6598
D/T6875 D/T6876 D/T6885 D/T6886
D/T6877 D/T6887 PWS

Search Keywords

Hint Category

Modems, OS/2, Error Messages, Retain

Date Created

19-03-97

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC, IBM IntelliStation

Product Family

PC 330, PC 340, PC 350, PC 360, PC 365, PC 730, PC 750, Z Pro

Machine Type

6571, 6573, 6575, 6576, 6577, 6560, 6581, 6583, 6585, 6586, 6587, 6598, 6589, 6875, 6876, 6877, 6885, 6886, 6887, 6899, 6272, 6282, 6562

Model

All

TypeModel

Retain Tip (if applicable)

H136904

Reverse Doclinks
and Admin Purposes