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Service Hints & Tips

Document ID: LWIK-3NSHYP

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Cross Brand - Wrong memory count or system fails to boot

Applicable to: World-Wide

SYMPTOM:
System fails to boot or reports incorrect memory count.

PROBLEM ISOLATION AIDS:
System has one of the following memory options/FRUs fitted with designated header code(s)



OPTION FRU HEADER CODE

76H0250 42H2808 1J10U,1J10T OR 1J10P
76H0251 42H2809 1J10X,1J10Z OR 1J112
92G7341 42H2768 J12UW,J124M OR J12R3
92G7342 42H2769 J12R4 OR J128H
76H0274 42H2795 J11SS OR J11Z9
76H0275 42H2797 J13EK OR J13M5
76H0276 42H2798 J1399
76H0277 42H2799 J139A OR J11JP
76H0278 42H2800 J11YW
76H0279 42H2801 J13EM
76H0283 42H2816 J12LF
76H0284 42H2821 J12LJ


FIX:
Replace the memory with the appropriate FRU. Field stock has been screened.

Search Keywords

Hint Category

Memory

Date Created

13-11-97

Last Updated

27-05-98

Revision Date

26-05-99

Brand

IBM PC, IBM ThinkPad

Product Family

PC 300GL, PC 340, PC 365, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 760C, ThinkPad 760CD, ThinkPad 760L/LD

Machine Type

6272, 6282, 6560, 6589, 2640, 9546, 9547

Model

Various

TypeModel

Retain Tip (if applicable)

H057256

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