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Service Hints & Tips

Document ID: DJON-3LXQX8

TP 770 - Numeric Error Codes

Applicable to: World-Wide

Symptom / Error

FRU / Action in Sequence

10X
101: Interrupt failure.
102: Timer failure.
103: Timer interrupt failure.
104: Protected mode failure.
105: Last 8042 command not accepted.
107: NMI test failure.
108: Timer bus test failure.
109: Low meg-chip select test.

System Board

110
(Planar parity.)

1. The computer is attached to the expansion unit.
2. System board

111
(I/O parity.)

1. Expansion Unit or Port Replicator
2. System board

158
(The hard-disk password was not set even though the
supervisor password is set.)

Set hard-disk passwords for both the hard disk drive in the HDD bay and the one in the UltraBay.

159
(HDP is not set the same as the supervisor password.)

Set hard-disk passwords for the both hard disk drive in the HDD bay and the one in the UltraBay.

161
(Dead battery.)

1. Go to Checking the Backup Battery (Nonrechargeable)
2. Backup battery
3. System board

163
(Time and date were not set.)

1. Set time and date.
2. System board

173
(Configuration data was lost.)

1. Select OK in the error screen; then set the time and date.
2. Backup battery
3. System board

174
(Configuration error: Perform Checking the Installed Devices List before changing any FRUs.)

1. Check device configuration.
2. Hard disk drive
3. System board

175, 177, 178
175: EEPROM CRC #1 error.
177: Supervisor password check sum error.
178: EEPROM is not functional.

System board

183
(An incorrect password was entered at the supervisor
password prompt.)

Have the user examine the password.

184
(POP check sum error.)

Reset the POP (power-on password) in Easy-Setup.

185
(The startup sequence is not valid. Suspect that power was off when the startup sequence was being updated.)

Reset the startup sequence in Easy-Setup.

186

System board

188
(EEPROM CRC #2 error.)

Set the system identification using the ThinkPad Hardware Maintenance Diskette. Version 1.40

190
(A depleted battery pack was installed when the power was on.)

Go to Checking the Battery Pack

191XX
(PM initialization error.)

1. System board
2. CPU card

195
(The configuration read from the hibernation area does not match the actual configuration.)

Check if the configuration was changed.
For example, check if a DIMM is added or if the disk
drive is from another computer.

196
(A read error occurred in the hibernation area of the HDD.)

1. Run the hard disk drive test.
2. Hard disk drive

1XX

System board

2XX
201: Memory data error.
202: Memory line error 00 15.
203: Memory line error 16 23.
205: Memory test failure on on-board memory.
221: ROM to RAM remap error.

1. Go to Memory Checkout
2. DIMM
3. System board

301, 303, 304, 305, 3XX
(301: Keyboard error.)

1. Go to Keyboard or Auxiliary Input Device Checkout
2. Keyboard
3. Video card
4. External numeric keypad
5. External keyboard
6. Keyboard/mouse cable
7. DC/DC card
8. System board

601, 6XX
(601: Diskette drive or controller error.)

1. Go to Diskette Drive Checkout
2. Diskette drive
3. Diskette
4. System board

602
(Diskette read error.)

1. Go to Diskette Drive Checkout
2. Diskette
3. Diskette drive

604
(An unacceptable ID was read from the diskette drive.)

1. Go to Diskette Drive Checkout
2. Diskette drive
3. System board

11XX
1101: Serial_A test failure.

1. Serial device
2. Communication cable
3. System board

17XX
1701: Hard disk controller failure.
1780, 1790: Hard disk 0 error.
1781, 1791: Hard disk 1 error.

1. Hard disk drive
2. System board

24XX
(2401: System board video error.)

1. System board
2. Video card

808X
8081: Presence test failure. (PCMCIA revision number
also checked.)
8082: PCMCIA register test failure.

1. PCMCIA slot assembly
2. PCMCIA device
3. System board
4. PC Card in docking station/PC Card enabler

860X
(Pointing device error when TrackPoint III is disabled.)
8601: System bus error 8042 mouse
interface.
8602: External mouse error.
8603: System bus or mouse error.

1. External mouse
2. External keyboard
3. System board

861X
(Pointing device error when TrackPoint III is enabled.)
8611: System bus error I/F between 8042 and IPDC.
8612: TrackPoint error.
8613: System board or TrackPoint error.

1. Reseat the keyboard connector on the video card.
2. Reseat the TrackPoint III cable on the keyboard card.
3. Keyboard
4. External mouse
5. Video card
6. System board

I9990301
I9990302
I9990305
I9990301: Hard disk error.
I9990302: Invalid hard disk boot record.
I9990305: No bootable device.

1. Check that the operating system is installed in the HDD. If not, install the operating system.
2. Reseat the boot device.
3. Check the startup sequence for the correct boot device.
4. Check that the operating system has no failure and is
installed correctly.

I9990303
(Bank 2 flash ROM check sum error.)

System board

Other codes, not in this list

Go to Undetermined Problems




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Hardware Maintenance Information

Date Created

15-09-97

Last Updated

19-01-99

Revision Date

19-01-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X

Machine Type

9548, 9549, 9544

Model

All

TypeModel

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