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Service Hints & Tips

Document ID: MCGN-3KULCK

IBM PC/IBM IntelliStation - System hangs after installing Novell Client 32

Applicable to: World-Wide

Symptom:
IBM 6272, 6282, 6588, 6888, or 6899 system hangs when rebooting after installing Novell Client 32.

Problem isolation aids:
This tip applies to the above systems when using Windows 95 operating system, Novell Client 32, and Crystal Audio driver file ZO3T07A.EXE or earlier.

Note: In the above filename, the second character is the letter "O" and not a ZERO.

Fix:
This problem is corrected in the current version of the Crystal Audio driver; it is not a system defect and no hardware should be replaced. You should download two files: ZO3T08A.EXE and UPDATE.BAT. Run the UPDATE.BAT file and follow instructions for updating the driver.

Note: In the above filename, the second character is the letter "O" and not a ZERO.

These files are available on the IBM BBS at 919-517-0001 (enter country code), and from IBM via the Internet at the following URL: http://www.pc.ibm.com/files.html


SAS KEYWORDS:
PSY2 PSVP UNCLASSIFIED PSY2OPER
PSVPOPER D/T6282 D/T6588 D/T6888
D/T6899 300GL PC INTELLISTATION
MPRO ZPRO PRO


Search Keywords

Novell

Hint Category

Lock-up/Hang, NetWare, Retain

Date Created

11-08-97

Last Updated

23-02-99

Revision Date

23-02-2000

Brand

IBM IntelliStation, IBM PC

Product Family

M Pro, Z Pro, PC 300GL, PC 300XL

Machine Type

6888, 6899, 6272, 6282, 6588

Model

ALL

TypeModel

Retain Tip (if applicable)

H125101

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