32.864 bytes

Service Hints & Tips

Document ID: MIGR-47WJ8L

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Network Station - Network Station Manager V2R1 Residency

Applicable to: World-Wide


International Technical Support Organization

Residency Announcement: NC-2001 Network Station Manager V2R1

Benefits to Resident: The resident will get hands-on experience with the new Network Station Manager V2R1. They will build the test environment and use each new function, developing an in-depth knowledge of the product. At the end of the project the resident will have developed skills that will enable him/her to assist customers in installing and customizing a Network Station Manager V2.1 environment using the new Network Station hardware and to assist customers in migration from the older releases and hardware to the new.

This residency begins 14 June 1999, ends 23 July 1999 (6 weeks), and requires 4 residents.

Description: This project will document the new features and functions of Network Station Manager V2R1. The focus will be on the functional enhancements such as the new desktop GUI, Java environment, browser, kiosk mode, new hardware, and new configuration files. The goal is to produce a document that will help administrators understand the changes from the previous release and all the new functions. The project should also contribute to the creation of material that will be used to produce an update to the NSM tutorial CD.

Objectives: To produce a redbook detailing the new functions and changes available with Network Station Manager V2R1.
This residency is suitable for Business Partners and IBMers.

A basic requirement for all residents is the ability to read and clearly express concepts and procedures in common English.

Resident Prerequisites: The residents should have a good understanding of the Network Station Manager product and have some experience in setting up a Network Station environment. Additional desired skills are Windows NT, AS/400, Java, browser and mail applications, TCP/IP, and NFS. Each resident does not have to have every skill. A team of residents will be built based on complementary skills.
Skill levels below are from 5 to 1, where 5 = expert skill and 1 = no skill.

Skills Needed:


Skill Area

Skill Level

Network Station Manager

4

AS/400

4

Windows NT

4

Java

4

Mail (POP3, IMAP4,LDAP, etc)

4

Domino / Notes

4





Documentation Skills Needed:


Documentation Skill Area

Skill Level

BookMaster

4

FrameMaker

4

Freelance

4




These documentation skills are desirable, but not critical, for acceptance into this residency. The only definite requirement is a readiness to learn and to handle your own data entry needs.
Nominees should have the approval of their managers before submitting a nomination. The ITSO will acknowledge all nominations.
You can complete and e-mail the nomination form below --- or click on this link ( http://itsopok.itso.ibm.com/internsh.nsf/GetResidency?OpenAgent&ID=NC-2001 ) to go directly to this announcement and its online nomination form on the IBM Intranet.
Note: Persons with access to the IBM Intranet can go to the ITSO Intranet site at http://w3.itso.ibm.com and click on the residencies link to see all current residency announcements and submit nominations online.
Complete this form and send it to Carla Sadtler
Notes ID: Carla Sadtler/Cary/IBM@IBMUS
Internet: sadtler@us.ibm.com


Residency NC-2001-R: Network Station Manager V2R1


Name of nominee:

E-mail or Notes ID:

Employee number:

Position or job title:

Telephone number:

Fax number:

Company name:

Complete business address:

Country:

Nominee's manager:

Manager's e-mail or Notes ID:

Is nominee an IBMer? (yes or no):

If no, IBM contact name:

and IBM contact's e-mail ID:



Skill levels below are from 5 to 1, where 5 = expert skill and 1 = no skill.

Skills:


Skill Level

Skill Area

Requested

Actual

Network Station Manager

4

AS/400

4

Windows NT

4

Java

4

Mail (POP3, IMAP4,LDAP, etc)

4

Domino / Notes

4




Documentation Skills:


Skill Level

Skill Area

Requested

Actual

BookMaster

4

FrameMaker

4

Freelance

4



The above documentation skills are desirable, but not critical, for acceptance into this residency. The only definite requirement is a readiness to learn and to handle your own data entry needs.


Previous experience:

Previous residency experience:

Other pertinent information:






For especially well qualified nominees, the dates and duration of this residency are negotiable.


Residency Start:

14 Jun 1999

Residency End:

23 Jul 1999

Duration:

6 weeks

Number of Residents:

4 residents

Nominations Close:

13 May 1999

Candidate Selection:

14 May 1999





Location: Raleigh NC
Leader: Carla Sadtler, Raleigh ITSO Center
Notes ID: Carla Sadtler/Cary/IBM@IBMUS
Internet: sadtler@us.ibm.com
Manager: Pat Donleycott, Raleigh ITSO Center
Notes ID: Pat Donleycott/Cary/IBM@IBMUS
Internet: donleyct@us.ibm.com

ITSO will pay approved business travel and living expenses for residency participants based on IBM guidelines and Travel policy. Complete reimbursement guidelines will be provided in the ITSO Residency Acceptance Letter. For more detailed information about ITSO and about ITSO residencies, see http://www.redbooks.ibm.com.
Details of these and other residencies can be found on the IBM Intranet at http://w3.itso.ibm.com.
Further information about Redbooks can be found at http://www.redbooks.ibm.com.
For regular updates about ITSO activities you can register for our Mailing List at http://w3.itso.ibm.com.
Business Partners who are pre-registered for IBM's PartnerInfo site on the IBM Extranet can use it to see current residency announcements and submit nominations online. For more information about registering for PartnerInfo, Business Partners should see http://www.ibm.com/PartnerInfo and their IBM representative.

Important: Even if you cannot be a resident now, perhaps you could provide or point us to appropriate, already-existing materials as potential input to our development efforts. We would appreciate your help in identifying any useful material that can be expanded, referenced, or included as is. If the material significantly contributes to the produced redbook, we will acknowledge your assistance and may even name the creator as a contributing author. We believe that your help will leverage the value of the already-existing materials and will result in better redbooks produced in shorter cycle times.

The ITSO Residency program has been honed over many years to provide the maximum benefit to residents and their businesses. IBM organizations, Business Partners, and customers that have provided residents report that the returning employee has gained significant new skills to enable them to support IBM's latest products. These skills can be employed either directly for services generation or indirectly in technical support of the sales effort. Furthermore, the contacts made by the resident within the development community and with the other residents are invaluable in keeping these skills up-to-date.


Search Keywords

Document Category

General Information

Date Created

15-05-99

Last Updated

14-05-99

Revision Date

15-11-99

Brand

Network Computers, IBM Network Station

Product Family

AS/400 - Network Station, S/390 VM/ESA - Network Station, S/390 OS/390 - Network Station, RS/6000 - Network Station, OS/2 Warp Server - Network Station, NT Server - Network Station

Machine Type

8361, 8362

Model

All

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes