CATEGORY: ECA DESCRIPTION: ECA 053 - Intermittent False Memory Parity Errors 8590/8595 (03/91) Machines Affected: 8590 Model 0J9 8595 Model 0KD Some 8590 and 8595 33 MHZ systems may experience intermittent, and difficult to diagnose, memory parity errors, such as, OS/2 trap 0002, DOS Parity Check 1 or AIX Non Maskable Interrupt (NMI) memory errors. A system reboot will be required after one of these errors has occurred. An error code of 0001180 (118 error) will be displayed at Power On Self Test (POST). The memory diagnostic must be run at this time. When the diagnostics are run, the following question will be displayed, "A memory failure has been detected, have you replaced a SIM?" The servicer should reply "yes" to this question. The memory diagnostic will then test the memory and terminate with no error detected (the memory is not at fault). The diagnostic will reset the 118 error which appears at post. If you are experiencing the above mention errors (118) and diagnostics run with no error detected, check the 33 MHZ Processor board for manufacturing part number 84F9356 on the BAR code label. If manufacturing part number 84F9356 is in the BAR code, replace it by ordering the current level processor board FRU P/N 64F0198. No other manufacturing part number processor board is affected by this problem. _____________________________ ___| ______________ |________________ |_ ____ |______________| ___________ | |L| |I486| SOCKET |___________| | |A| | | SOCKET & ROM | |B| |____|PROCESSOR | |E| | |L| <-------- BAR CODE LABEL | |- | _______||________||________||____||______________| _________________________________ | ||||||||||||||||||||||||||||||| | BAR CODE LABEL | XXXXXXXXXXX 84F9356 XXX | X= any character |_________________________________| Warranty Reimbursement, 8590 Model 0J9 For warranty and post warranty machines, submit proper documentation (proof of purchase) and a Parts Exchange/Warranty Reimbursement form with the following special information: Field Information Type of Warranty - 0X (not used on PartnerLink) Transaction Code, Box (4) Service Performed - 2 Transaction Code, Box (5) Model # SP10009 Serial # Required Special Instructions/Comments Memory Parity Errors The remaining procedures for completing the form are the same. Labor will be reimbursed at $101.00 per machine. Warranty Reimbursement, 8590 Model 0KD -------------------------------------- For warranty and post warranty machines, submit proper documentation (proof of purchase) and a Parts Exchange/Warranty Reimbursement form with the following special information: Field Information Type of Warranty - 0X (not used on PartnerLink) Transaction Code, Box (4) Service Performed - 2 Transaction Code, Box (5) Model # SP10010 Serial # Required Special Instructions/Comments Memory Parity Errors The remaining procedures for completing the form are the same. Labor will be reimbursed at $101.00 per machine. *********************************************************************