H165694:  SYSTEM HANGS DURING INSTALLATION OF OS/2 SMP


 TEXT:

 System hangs during installation of OS/2 SMP.

 SYMPTOMS:

 System hangs during final re-boot of installation process of
 OS/2 SMP.

 PROBLEM ISOLATION AIDS:

 - The system is a Netfinity 7000 M10 server, Type 8680,
   all Models.

 - The system is configured with any number of Processors.

 - The system's Diagnostics Pass.

 - The system is being configured with OS/2 Warp Server SMP.

 - The system experiences the symptom described.

 WORKAROUND:

 During installation, at the "System Configuration" window click
 on the CD-ROM icon to get a list of supported CD-ROMs. Click on
 "Non-listed IDE CD-ROM". Select any other items you wish to
 configure (although these may be added after installation) and
 click OK. Proceed normally with the remainder of the
 installation.

 DETAILS:

 The installation process hangs because the CD-ROM in the
 Netfinity 7000 M10 has not yet been added to the CD-ROM list
 within the OS/2 software. Because of this, OS/2 can not
 automatically detect the CD-ROM and this causes the
 installation process to hang. Choosing "Non-listed IDE CD-ROM"
 allows OS/2 to "see" the CD-ROM and proceed with the
 installation.



DATE: January 15, 1999