Record number: H163571 Device: D/T6862 Model: M Hit count: UHC00002 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/05/03 Date last altered: A98/05/07 Owning B.U.: USA Abstract: BLACK SCREEN HANG AFTER CHANGING COLOR DEPTH SYMPTOM: When the number of colors displayed is increased or decreased after installing CoSession Remote 32 from the Ready-To-Configure (RTC) CDROM, all, or most of the dis- play is blacked out after selecting the "Do Not Reboot" option. PROBLEM ISOLATION AIDS: This tip applies, but is not limited to, IBM PC300PL Series 6862/6892 systems after installing CoSession Remote 32 from the RTC CDROM. FIX: After increasing or decreasing the number of colors displayed (color depth), select the option to reboot, or restart the system when prompted. SAS KEYWORDS: CDT CDTERR CDTOPER D/T6862 D/T6892 6862 6892 UNCLASSIFIED 90405 90405F_1