Record number:       H162998
   Device:              D/T6898
   Model:               M
   Hit count:           UHC00000
   Success count:       USC0000
   Publication code:    PC50
   Tip key:
   Date created:        O98/03/12
   Date last altered:   A98/03/12
   Owning B.U.:         USA

 Abstract:  INTERNET EXPLORER HANGS IN IBM WELCOME CENTER


 SYMPTOM:
 When clicking on the links in the left hand frame of IBM
 Welcome Center, Internet Explorer intermittently goes into
 a hang condition.

 PROBLEM ISOLATION AIDS:
 This tip applies to IBM IntelliStation M-Pro Series 6898
 systems preloaded with WindowsNT 4.0 and Internet Explorer
 3.x.

 FIX:
 Using the "IE 4 Setup" icon provided on the WindowsNT desktop,
 upgrade Internet Explorer 3.x to version 4.0.

 If Internet Explorer 3.x is presently in a hang condition,
 close the application via the following steps:

 1. Pres ALT+CLT+DEL to display Tasklist Manger.
 2. Select tab "Applications."
 3. Select Internet Explorer with Status "Not Responding."
 4. Click End Task.
 5. Close Task Manager.

 To upgrade Internet Explorer to version 4.0, double click on
 the "IE 4 Setup" icon and follow the displayed instructions.


 Windows and WindowsNT are trademarks of Microsoft Corporation.

 SAS KEYWORDS:
    PSY2               PSY2MISC           PSY2OPER           PSVP
    PSVPMISC           PSVPOPER           87902              87902F_1
    D/T6898            6898               IE40               UNCLASSIFIED