Record number:       H162995
   Device:              D/T6898
   Model:               M
   Hit count:           UHC00000
   Success count:       USC0000
   Publication code:    PC50
   Tip key:
   Date created:        O98/03/12
   Date last altered:   A98/03/12
   Owning B.U.:         USA

 Abstract:  ERROR INSTALLING IBM UTILITIES IN RETAIL WINDOWS NT 4.0


 SYMPTOM:
 After selecting to install "IBM Utilities" from the Ready-To-
 Configure (RTC) CD-ROM, the installation program returns the
 following, or similar error message:

   "Installation is incomplete. Upgrade or install Microsoft
    Internet Explorer before installing IBM Utilities."

 PROBLEM ISOLATION AIDS:
 This tip applies to the IBM IntelliStation M-Pro Series
 6898 systems installed with a retail version of Microsoft
 WindowsNT 4.0.

 FIX:
 The system must be installed with Microsoft Internet Explorer
 version 3.02 or later before installing IBM Utilities from the
 RTC.

 1. Update, or install Internet Explorer 3.02 or later.
 2. Reinstall IBM Utilities from the RTC.


 Windows and WindowsNT are trademarks of Microsoft Corporation.

 SAS KEYWORDS:
    PSY2               PSY2MISC           PSY2OPER           PSVP
    PSVPMISC           PSVPOPER           MSIE               87961
    D/T6898            6898               UNCLASSIFIED