Record number: H162743 Device: D/T6562 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O98/02/13 Date last altered: A98/02/13 Owning B.U.: USA Abstract: COMPAQ V70 DISPLAY IMAGE JITTER ON IBM PC300PL SYMPTOM: After connecting a Compaq V70 display to an IBM PC300PL system, machine types 6562/6592, users may detect image jitter on the display. The jitter will appear to be a small wave scrol- ling vertically down the screen. It may also be more evident on the left hand side of the screen, with certain backgrounds or along the sides of open windows. PROBLEM ISOLATION AIDS: The display image jitter condition may be seen under both Windows95 and WindowsNT 4.0. FIX: The jitter condition may be corrected by creating a custom display profile via the following steps: 1. Right click on the Windows Desktop. 2. Select Properties, Monitor Tab, then MGA Monitor. 3. Expand the COMPAQ view and highlight the V70. 4. Select Properties, then the resolution in which jitter is seen. 5. Select Test, then OK when the caution window appears. 6. Select Yes on Monitor Settings, then OK when the caution window displays. Expand the Details view. 7. Under Horizontal, place a Check in the Negative Sync Polarity Box. 8. Select Apply, then "Continue Testing" on the Monitor settings window. 9. Select OK, then Save. 10. Type in a desired Monitor Name and select Save. 11. Select Apply, then OK on the Monitor Selection window. 12. Select Yes on Monitor Settings dialog box, then OK on Display Properties. After completing the above steps, use the custom display profile as the MGA monitor to eliminate the jitter condition. If the jitter condition described above is seen on other OEM displays attached to IBM PC300PL systems, the same steps may be followed to alleviate the condition. Windows95 and WindowsNT are trademarks of Microsoft Corporation SAS KEYWORDS: PSY2 PSY2DISP PSY2OEM PSVP PSVPDISP PSVPOEM D/T6562 D/T6592 6562 6592 UNCLASSIFIED