Record number: H16268 Device: D/T6588 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O97/06/30 Date last altered: A97/07/01 Owning B.U.: USA Abstract: MULTIPLE PNP ADAPTERS NOT RECOGNIZED BY OS/2 WARP 4 SYMPTOM: After installing Plug and Play (PnP) adapters in IBM PC 6588/6888 Series systems, one or more of the adapters may not be recognized or may report an adapter conflict. PROBLEM ISOLATION AIDS: This tip applies if the customer has installed OS/2 Warp 4.0 and more than one PnP adapter card. These can include networking multimedia, SCSI, video, or other types of PnP adapters. FIX: 1. Turn off the system. 2. Remove the new adapter card(s) from the system. 3. Power on the system and press F1 to enter the Setup utility. Highlight "Start Options" and press enter. Highlight "Configuration Mode" and change the setting from "Use BIOS Setup" to "Use PNP OS." Save the change and exit the Setup utility. 4. Boot Warp 4.0 and install the device drivers for the new adapters. 5. Open the "System Setup" folder and click "Hardware Manager." 6. Click on "folder" and then "properties." 7. Under "Detection level", set for "Full hardware detection on next system restart." 8. Shut down and power off the system. 9. Reinstall the adapter cards. 10. Restart the system. The operating system will now detect and configure all installed adapters. SAS KEYWORDS: PSY2 PSY2OPER PSY2ADPT PSVP PSVPOPER PSVPADPT D/T6588 D/T6888 6588 6888 63646 61811F_1 66927 63613 UNCLASSIFIED