Abstract: POWER-ON VIDEO/SYSTEM FAILURE IN IBM PC300PL SYMPTOM: After assembly and setup of a new system, the system exhibits a no-video, or a no-power condition when the Off/On button is pressed. PROBLEM ISOLATION AIDS: This tip applies to IBM PC PC300PL systems, Machine Types 6562 and 6592. This tip only applies to those systems where the no-video or no-power condition is seen after assembly and setup of a new system. If the error conditions are seen in machine type 6562, see steps 1-3 below. If the no-video error condition is seen in machine type 6592, see steps 2-3 below. FIX: 1. Remove and re-seat the system board as described on pages 32-36 of the "Installing Options In Your Personal Computer" guide. *************************************************************** * WARNING: DO NOT ATTEMPT THIS PROCEDURE UNTIL THE POWER CORD * * HAS BEEN UNPLUGGED FROM THE SYSTEM UNIT! * * * * Failure to unplug the power cord from the system unit * * BEFORE reseating the system board may result in permanent * * damage to the planar. * *************************************************************** It is not necessary to completely remove the system board from the system unit. Withdraw the system board until it has become disconnected from the riser card. Then, re-seat the system board as described in step 5, page 34 of the guide. After re-seating the system board, power on the system unit to re-test for the error condition. 2. If the no-video failure persists after re-seating the system board, or, if the no-video condition is seen in machine type 6592, re-seat the processor 2 or 3 times and re-test for the error condition. 3. If the no-video or no-power condition persists after completing the above steps, replace the system board with FRU P/N01K2145. SAS KEYWORDS: PSY2 PSY2BRD PSY2PWR PSVP PSVPBRD PSVPPWR D/T6562 D/T6592 6562 6592 DEAD SYSTEM UNCLASSIFIED 01K2145