Record number: H137866 Device: D/T6588 Model: M Hit count: UHC00000 Success count: USC0000 Publication code: PC50 Tip key: Date created: O97/05/23 Date last altered: A97/05/23 Owning B.U.: USA Abstract: IBM P200/P201 DISPLAYS NOT SEEN AS DDC COMPLIANT SYMPTOM: IBM PC 300 Series 6588 and Intellistation Z Pro 6888 systems running WindowsNT v4.0 may not see the IBM P200/P201 6555 Color Displays as DDC compliant when attached to an Intergraph 3D adapter. PROBLEM ISOLATION AIDS: The Intergraph 3D adapter video device driver is at level 4.01. To verify how the display is recognized by WindowsNT v4.0, perform the following steps: 1. Install the Intergraph 3D video device driver according to the instructions in the README file. 2. Boot WindowsNT and open the Display window in the Contrl Panel. 3. Click on the DDC Information Tab and note that it states that the monitor is not capable of DDC operation. No information is filled out in any of the fields. FIX: Consult the User's Guide for the IBM P200 or P201 6555 Color Display for the supported video resolutions. View the README file contained on the Intergraph device driver diskette to determine the resolutions supported by the adapter. Configure the display type and resolution in the WindowsNT "Display" window in the Control Panel to match the capabilities of the display and Intergraph adapter. An updated video device driver for the Intergraph 3D adapter is being developed to allow DDC support for the IBM P200/P201 6555 Color Displays. The updated drivers may be obtained from the PC Company BBS at 919-517-0001 or from the PC Company File Library via the Internet at the following URL: "http://www.us.pc.ibm.com/files.html" WindowsNT is a trademark of the Microsoft Corporation. Intergraph 3D is a trademark of the Intergraph Corporation SAS KEYWORDS: PSVP PSY2 PSVPDISP PSY2DISP PSVPERR PSYWERR 63682 IBMPC D/T6888 PC 300