H135789 - OS/2 System Hang w/Token Ring & Matrox MGA Card                    
                                                                                
                                                                                
                                                                                
 SYMPTOM:                                                                       
 IBM PC 300 Series 6576 & 6586 systems may exhibit a system hang                
 condition while executing the STARTUP.CMD file in OS/2 WARP                    
 Connect with an IBM Auto 16/4 Token Ring and a Matrox MGA PCI                  
 video adapter installed.                                                       
                                                                                
 PROBLEM ISOLATION AIDS:                                                        
 The failure reported to IBM involved an IBM PC 300 6576/6586,                  
 running OS/2 WARP Connect, IBM LANAID 1.4, Communications                      
 Manager 1.11, IBM Auto 16/4 Token Ring adapter, and a Matrox                   
 Millennium PCI Graphics adapter.  The system intermittently                    
 hung when LAN Requester loaded the STARTUP.CMD file.  The                      
 Workplace Shell window exhibited video distortion in the                       
 form of a 3 sided window, with the word "Untitled" displayed                   
 on the title bar.                                                              
                                                                                
 FIX:                                                                           
 Perform the following steps to eliminate the failure:                          
 1) Rename the STARTUP.CMD file that loads the network drivers                  
 during IPL to START.CMD.                                                       
 2) Use the Template Folder to drag and drop the Program template               
    to the Desktop.                                                             
 3) Input the path and filename for "START.CMD" in the Program                  
    Settings window.                                                            
 4) Move the new icon to the Startup Folder and reboot.                         
                                                                                
 A permanent fix for this problem will be included in future                    
 releases of OS/2 Fix Paks.  The current OS/2 Fix Pak may be                    
 downloaded via the Internet at the following URL:                              
                  http://www.software.ibm.com/download/                         
                                                                                
Matrox Millennium is a trademark of Matrox Electronic Systems, Ltd