H134690 - WINDOWS NT TRAPS ON RAID SERVERS SYMPTOM: Windows NT traps to the blue screen while running the System Information Tool in TME 10 Netfinity version 4.0. PROBLEM ISOLATION AIDS: The trap may occur on any IBM PC Server with any IBM RAID Adapter running TME 10 Netfinity version 4.0 AND Windows NT. FIX: Follow this procedure: 1. Shutdown TME 10 Netfinity 4.0: At the Windows Control Panel, select Services, then select TME 10 Netfinity Support Program and select STOP. 2. Rename the file SINGDASD.DLL to SINGDASD.OLD on the WNETFIN subdirectory. 3. Restart TME 10 Netfinity 4.0: At the Windows Control Panel, select Services, then select TME 10 Netfinity Support Program and select START. This action will remove the RAID System and SCSI System icons from the TME 10 Netfinity System Information view. The RAID Manager icon will still be available for monitoring the RAID Subsystem. An engineering investigation is currently in progress. This RETAIN tip will be updated when a permanent fix is available. Windows NT is a trademark of Microsoft Corporation. October 25, 1996