H134453 - SYSTEM HANG RUNNING MS EXCEL WITH OS/2 WARP CONNECT SYMPTOM: IBM PC 700 Series 6877 & 6887 systems preloaded with OS/2 WARP Connect may exhibit a system hang condition running Microsoft Excel in seamless mode with a video resolution above 640 x 480 (VGA). When Excel is started, the OS/2 Desktop colors begin to change. The following error message is displayed after Excel is started in seamless mode when the user tries to access an Excel object: "An application error has occurred, if you choose to ignore, your data will be lost" PROBLEM ISOLATION AIDS: This failure does not occur if the video resolution is configured for 640 x 480. All resolutions from 800 x 600 through 1600 x 1200 exhibit the failure. The IBM OS/2 Base Operating System CSD Level is "XR03003" or lower when viewed with the SYSLEVEL command in an OS/2 Window or OS/2 Full Screen. Systems configured to use the S3 Trio 64/64v+ video drivers are not affected. FIX: An update for OS/2 WARP Connect has been developed to eliminate this problem. Contact IBM PSP Support at 1-800-237-5511 and request the latest Fix Pak for OS/2 WARP Connect or the update that resolves APAR PJ22696. The latest Fix Pak for OS/2 WARP may also be obtained via the Internet at the following URL: http://ps.software.ibm.com/ MS Excel is a trademark of the Microsoft Corporation.