H133191 - Problems Running Quicklink Message Center                          
                                                                                
                                                                                
                                                                                
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 Below is a list of 5 items to consider if the user is having                   
 problems running the Quicklink Message Center application.                     
 This application is preloaded on the IBM PC 700 Series 6877                    
 and 6887 systems with the Audio Options installed.                             
                                                                                
 1) Quicklink Message Center is a Windows based application.                    
    To run this application in OS/2, it must be run from the                    
    Windows Program Manager.  It will not run in a WIN-OS/2                     
    window or the WIN-OS/2 Group.                                               
                                                                                
 2) The first time Quicklink Message Center is run, the user is                 
    prompted to make a choice of registering now or later.  If                  
    the user closes the application WITHOUT making a choice, one                
    of the following errors may occur:                                          
    a) The system may hang when the user closes Windows 3.11 and                
       goes to the C:\WINDOWS prompt.                                           
    b) The system will display a General Protection Fault (GPF)                 
       in Windows95.  The GPF data displayed is "General                        
       Protection Fault in module user.exe at 0003:00006073."                   
                                                                                
    The error condition only occurs the first time Quicklink                    
    Message Center is run.  The second time Quicklink is                        
    started, the problem no longer exists.                                      
                                                                                
 3) A GPF may be displayed while using Quicklink to send a FAX.                 
    The GPF data displayed is "General Protection Fault in module               
    smlog.exe at 0002:11ab."                                                    
                                                                                
    Click on "Close" after the GPF is displayed.  The FAX will                  
    continue to process and Quicklink will still be in a useable                
    state.                                                                      
                                                                                
 4) A GPF may be displayed while using Testmode to check the                    
    Quicklink voice messaging function.                                         
                                                                                
    The GPF is displayed if the user chooses the "Cancel" key                   
    when Quicklink prompts the user to record a message in                      
    Testmode.  This error only occurs in Testmode, not in the                   
    function that records voice files for actual use (System                    
    Voice Files).                                                               
                                                                                
 5) When a FAX is cancelled in Quicklink Message Center, the                    
    application or system may hang.                                             
                                                                                
    Do not cancel a FAX while the connection is being                           
    established.  To cancel a FAX, wait until the connection                    
    and transmission has started.                                               
                                                                                
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