H102486 - Microsoft Framemaker Fails on PS/2 9576/9577 SYMPTOM: IBM PS/2 9576i, 9576s, 9577i and 9577s systems may exhibit intermittent video corruption or system hangs when running Microsoft Framemaker software in a WIN-OS/2 session or in a DOS/Windows environment. PROBLEM ISOLATION AIDS: Video corruption or system hangs occur while moving dialog boxes partially off the screen and back on repeatedly. The corruption may be displayed as multicolored bars running from the upper right corner of the display down to the lower left corner. The color of the bars will match closely to the colors that were displayed before the corruption occurred. FIX: Do not replace hardware. The Microsoft Framemaker application is incompatible with the S3-928 video chipset integrated in the 9576 and 9577 i & s model systems. Customers using this application and experiencing the symptoms above should be directed back to their point of purchase. Microsoft Framemaker is a trademark of the Microsoft Corporation.