H091380 - FALSE DDD ERRORS WHILE RUNNING TME 10 NETFINITY
 
 SYMPTOM:
 A hard drive becomes defunct (DDD).  The RAIDADM utility Drive
 Information/Drive Error count shows 48 errors or the TME 10
 Netfinity RAID Manager Timeout Error count shows 48 errors.
 
 PROBLEM ISOLATION AIDS:
 All of the following must be true for this tip to apply:
 - TME 10 Netfinity 4.0 or earlier is running on the Server.
 - The Server has an IBM PCI Fast/Wide Streaming RAID adapter
   (FRU p/n06H5078) or an IBM MicroChannel Fast/Wide Streaming
   adapter (FRU p/n92F0335 or FRU p/n06H3059).
 - The following hard drives are attached to the RAID adapter:
   1GB FRU p/n06H8560 (Option p/n94G2649)
   2GB FRU p/n06H8561 (Option p/n94G2650)
   4GB FRU p/n06H8562 (Option p/n94G2651)
 
 FIX:
 Important:
 This fix is only for Servers with TME 10 Netfinity V4.0.
 If the Server does not have TME 10 Netfinity V4.0, then it must
 first be upgraded to V4.0.  Then the fix can be applied.
 
 With a ServerGuide or a PC Server proof-of-purchase, customers
 can obtain TME 10 Netfinity v4.0 by ordering ServerGuide version
 2.51 from 1-800-426-7282.  There is no charge if proof-of-
 purchase is provided.
 
 Follow this procedure:
 1. Download TMEDDD.EXE from the IBM PC Company BBS and expand
    the image onto a blank diskette using the command: TMEDDD A:
 
 2. Upgrade to TME 10 Netfinity V4.0 if necessary.
 
 3. Shutdown TME 10 Netfinity 4.0:
   a. For OS/2: At a command line type:  NETFBASE SHUTDOWN
   b. For Windows NT: At the Windows Control Panel, select
      Services, then select TME 10 Netfinity Support Program
      and select STOP.
   c. For NetWare: At the console type:  unload NETFBASE.NLM
 
 4. Copy the appropriate Operating System specific files from the
    TMEDDD.EXE diskette to the system's  Netfin subdirectory.
 
 5. Restart TME 10 Netfinity 4.0:
   a. For OS/2: At a command line type:  NETFBASE START
   b. For Windows NT: At the Windows Control Panel, select
      Services, then select TME 10 Netfinity Support Program
      and select START.
   c. For NetWare: At the console type: load NETFBASE.NLM
 
 .------------------------IMPORTANT-----------------------------.
 |                                                              |
 |  Diskette images are customer installable. Customers should  |
 |  review any "README" files located on the diskette for       |
 |  installation information.  Contact the IBM PC HelpCenter at |
 |  800-772-2227 if download/installation assistance is needed. |
 |                                                              |
 |  IBM TME 10 Netfinity files are located in Directory 40 on   |
 |  the IBM PC Company Bulletin Board Service (BBS) at:         |
 |  1-919-517-0001 or tieline 255-0001.                         |
 |  The files may also be downloaded via the Internet from the  |
 |  IBM PC File Library by searching the following Internet URL:|
 |  http://www.pc.ibm.com/files.html                            |
 |______________________________________________________________|
 
 NetWare is a trademark of Novell, Inc.
 Windows NT is a trademark of Microsoft Corp.
 
 September 30, 1996